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About the Role

The Manager of Product Management for Administration and Back Office Workflows will lead product strategy, roadmap, and execution for Q2’s digital banking platform administrative experiences. This role is responsible for the tools and workflows financial institution employees use to manage and operate digital banking across various segments. The leader will own critical back-office capabilities enabling efficient administration, user management, entitlements, servicing, operational controls, and platform configuration. Success will be measured by improved operational efficiency, customer satisfaction, reduced support burden, better administrative usability, and platform scalability.

Responsibilities

Own product strategy and roadmap execution for assigned product areas.
Lead, coach, and develop a team of product managers or product owners.
Partner cross-functionally with Engineering, Design, Sales, Customer Success, Support, Implementation, and other stakeholders to deliver product outcomes.
Define and track product success metrics tied to business objectives, customer value, adoption, and operational performance.
Translate customer, market, and internal stakeholder feedback into prioritized product enhancements.
Support business cases, investment planning, and roadmap trade-off decisions for assigned product initiatives.
Drive product adoption, enablement, and continuous improvement across the customer base.

Requirements

6+ years of related experience; advanced degree with 4+ acceptable.
1–2 years managing and developing employees.
SaaS or financial services background with fraud/security expertise.
Strong Agile experience with Jira/Confluence and release cycles.
Excellent problem-solving, analytical, and communication skills.
Fluent written and oral communication in English.
Authorized to work for any employer in the U.S.
Unable to sponsor or take over sponsorship of an employment Visa at this time.

Skills

Product strategy
Roadmap execution
Team leadership
Cross-functional partnership
Product success metrics
Customer feedback translation
Business case support
Product adoption
SaaS
Financial services
Fraud/security expertise
Agile methodologies
Jira
Confluence
Problem-solving
Analytical skills
Communication skills

Location

Austin

Work Type

Hybrid

Experience Level

Manager

Education Level

Advanced degree

Benefits

Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Competitive health insurance offerings
Generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs

About the Company

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally.
Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.
We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others!
We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships.
We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other players and community organizations to raise money and awareness together.
Q2’s mission is to build strong and diverse communities by strengthening their financial institutions.
That mission shapes the technology we build, how we serve our customers, and how we show up for each other.
We started with a straightforward belief: technology could fundamentally change how financial institutions serve their communities.
More than 20 years later, that belief still drives us.
Q2 delivers digital banking and lending solutions that help financial institutions deepen relationships, improve experiences, and grow.
Across every department and region, Q2 team members bring creativity, collaboration, and purpose to building technology that makes banking stronger, easier, and more human.
Q2’s culture is built by Q2ers and grounded in ten guiding principles that define how we show up for each other, our customers, and our communities.
We take our mission seriously. We also have fun doing it.
Teams across the company work together to solve hard problems, move quickly, and make a real impact on the financial institutions and communities we serve.
We’re also helping shape how AI is applied in financial services, bringing the same disciplined, banking-first approach Q2 has practiced for more than 20 years to this next chapter of innovation.

Equal Opportunity

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.
Applicants in California or Washington State may not be exempt from federal and state overtime requirements.