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About the Role
Democracy Prep Public Schools seeks an Associate Director of Special Services – Compliance & Operations to ensure the strong execution of compliance systems and operational processes across the network. This role serves as a key member of the Special Services Team and is responsible for building, maintaining, and monitoring the systems that ensure all schools meet legal and regulatory requirements for Students with Disabilities (SWDs) and Multilingual Learners (MLLs). The Associate Director partners closely with school-based Special Services Managers to ensure that compliance expectations are clearly understood, consistently implemented, and sustained over time. Through weekly and bi-weekly partnership with schools, this role provides hands-on support, guidance, and accountability around case management, documentation, and service delivery systems. In addition, the Associate Director owns critical network-wide compliance processes, including audits, data systems oversight, and coordination with NYC DOE systems and requirements. This role does not directly manage staff but exercises leadership through expertise, systems ownership, and strong partnership with school-based leaders.
Responsibilities
- Provide regular support to school-based Special Services Managers to ensure strong implementation of compliance systems.
- Review case management practices, documentation, and service tracking to ensure alignment with legal and network expectations.
- Identify compliance risks at the school level and partner with leaders to address issues quickly and effectively.
- Support schools in preparing for audits, reviews, and compliance monitoring processes.
- Ensure strong execution of all DOE/CSE processes, including evaluations, timelines, and legally mandated meetings.
- Provide guidance and oversight on case management practices to ensure accuracy, timeliness, and compliance.
- Develop and maintain clear protocols for IEP development, documentation, and service tracking.
- Oversee the use and integrity of key DOE and internal systems, including SESIS, ATS, Galaxy, and related platforms.
- Ensure that data across systems is accurate, up to date, and aligned with compliance requirements.
- Develop and maintain documentation systems that support network-wide compliance and audit readiness.
- Design and execute regular compliance audits across schools.
- Monitor compliance trends and identify systemic areas of risk or inconsistency.
- Ensure that schools meet all documentation and reporting requirements.
- Partner with Special Services leadership to strengthen systems based on audit findings.
- Oversee key operational processes, including Special Education Per Pupil invoicing, 504 and OHS coordination, ORS and related service coordination, OPT and transportation coordination, and enrollment processes related to Special Services.
- Ensure that these systems are executed consistently and efficiently across schools.
- Design and deliver professional development for school-based staff on case management practices, SESIS and DOE system usage, and compliance expectations and procedures.
- Develop clear guidance documents, tools, and resources to support school-based execution.
- Ensure that Special Services Managers and school teams are equipped to meet compliance expectations independently over time.
- May be assigned other duties as needed.
Requirements
- A mission-driven professional committed to Democracy Prep’s mission of college success and authentic civic engagement for all scholars.
- A deep expert in IDEA, Section 504, NYSED regulations, and NYC DOE/CSE processes, including management of school-based functions to support those processes (E.g. billing and compliance).
- An experienced Special Services leader with a strong track record of ensuring compliance and operational excellence.
- A highly organized systems thinker who can manage complex processes across multiple schools.
- A proactive problem-solver who identifies risks early and ensures strong execution.
- A strong communicator who can translate complex compliance requirements into clear, actionable guidance.
- A collaborative partner who builds trust with school leaders and holds a high bar for execution.
- Detail-oriented and precise, with a strong commitment to accuracy and audit readiness.
Skills
- IDEA
- Section 504
- NYSED regulations
- NYC DOE/CSE processes
- Case management
- Documentation
- Service delivery systems
- Audits
- Data systems oversight
- SESIS
- ATS
- Galaxy
Location
- New York City
Work Type
- Full-time
Experience Level
- Associate Director
- Experienced Special Services leader
Salary/Compensations
- $115,000 - $130,000
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 403B matching
- Parental leave
- Smartphone
- Laptop
About the Company
- Democracy Prep Public Schools seeks to educate responsible citizen-scholars who will change the world.
- We strongly believe that by building a DREAM team that represents numerous perspectives, backgrounds, and expertises, we can achieve this goal together.
- This is a value we highly support and strongly encourage candidates of all backgrounds to apply.
Equal Opportunity
- Democracy Prep is an Equal Opportunity Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, or ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.