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About the Role

We are seeking a dynamic and results-driven Account Manager - Mid Market (Maternity Cover) to join our team in London for 18 months. In this role, you will be responsible for managing and growing relationships with our mid-market clients, driving revenue growth, and ensuring exceptional customer satisfaction.

Responsibilities

• Develop and maintain strong relationships with assigned mid-market accounts, serving as the primary point of contact
• Analyse client needs and provide expert advice on our products and services
• Create and implement strategic account plans to drive revenue growth and expand existing customer relationships
• Conduct regular client meetings and negotiations at senior management level
• Monitor key performance indicators and prepare detailed reports on account progress
• Collaborate with internal teams to ensure timely delivery of solutions and resolve any client issues
• Identify and pursue cross-selling and upselling opportunities within your portfolio
• Participate in the development and execution of marketing strategies for the mid-market segment
• Stay informed about industry trends and competitor activities to maintain a competitive edge
• Experience working in a regulated environment and understanding of FCA requirements and compliance

Requirements

• Proven experience in mid-market account management, preferably within a broker environment
• Strong understanding of the UK mid-market landscape and business challenges
• Demonstrated ability to meet and exceed sales targets
• Self-motivated with a high degree of personal responsibility and a hands-on mentality
• Ability to work collaboratively in a fast-paced, dynamic environment

Skills

• Excellent relationship-building and negotiation skills
• Proficiency in CRM systems and data analysis tools
• Outstanding communication and presentation skills, both written and verbal
• Strategic thinking and planning abilities with a focus on long-term account growth
• Strong analytical skills with the ability to interpret complex data and generate actionable insights
• Excellent organisational and time management skills

Location

• London

Work Type

• Permanent contract

Experience Level

• Mid-market account management

Education Level

• Bachelor's degree in Business, Finance, or a related field

About the Company

• At Coface we make trade happen everyday
• Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.
• With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.
• Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.
• Shape the future of trade with us. Join our team!
• At Coface, we offer a dynamic, international working environment where your expertise will directly contribute to the success and expansion of our UK business. You will work alongside high-calibre professionals in a fast-paced, strategic role with strong exposure to senior leadership and cross-border collaboration.
• If you are a commercially minded professional looking for an exciting opportunity to make an impact, we invite you to apply.
• Coface UK & Ireland Certified as a Great Place to Work® | Coface