About the Role
Mercedes-Benz North Scottsdale, a Penske Automotive Group dealership, is seeking a Sales Manager to deliver extraordinary customer experiences and drive dealership success.
Responsibilities
- Help the sales team produce results and build lasting customer relationships.
- Ensure customers have a world-class car-buying experience.
- Provide expertise to help customers find the right vehicle.
- Ensure the sales team is motivated and trained.
- Set sales goals based on individual skill levels.
- Maintain an appealing showroom.
- Set monthly and annual goals for the Sales Department with the General Manager.
- Report on progress towards goals.
- Manage the day-to-day operations of the dealership.
- Build rapport with the customer base and create a trusting work environment.
- Prioritize performance measures, collect relevant information, and encourage self-assessment and initiative.
- Foster a cooperative team style and focus on team building.
- Lead by example, focusing on brand building, integrity, and trustworthiness.
- Promote self-reliance and continuous improvement.
- Utilize internal and external IT systems for communication.
Requirements
- At least two years of automotive retail management experience.
- At least two years of automotive retail sales experience.
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, and a positive team-player attitude.
- Excellent communication, interpersonal, and organizational skills.
- Strong work ethic.
- Ability to work in a fast-paced, results-driven environment.
- Ability to take on many roles.
- Ability to easily build rapport with customer base.
- Ability to create a trusting work environment.
- Ability to sustain focus and clarity by prioritizing performance measures.
- Ability to encourage individuals to self-assess and take initiative.
- Ability to foster a cooperative team style.
- Ability to focus on the behaviors of a winning team.
- Ability to lead by example.
- Ability to maintain focus on brand building.
- Ability to demonstrate integrity and trustworthiness.
- Ability to promote self-reliance and continuous improvement.
- Comfortable using internal and external IT systems.
- High school diploma or equivalent.
- Two-three years' sales experience or equivalent combination of education and experience.
- Valid state driver's license.
- State salesperson license may also be required.
Skills
- Customer service
- Communication
- Interpersonal skills
- Organizational skills
- Sales management
- Automotive retail sales
- IT systems usage
Location
- North Scottsdale
Work Type
- Full-time
- Variable hours
- Nights
- Weekends
- Holidays
Experience Level
- Minimum two years of automotive retail management experience
- Minimum two years of automotive retail sales experience
- Two-three years' sales experience
Education Level
- High school diploma or equivalent
- B.A. or Associate's Degree a plus
Salary/Compensations
- Competitive compensation with uncapped earning potential
- Commission-based pay structure
- Based upon production/sales
- Wage ranges are estimates based on expected production/sales
- Minimum for this position is Arizona state minimum wage
Benefits
- Health care options (medical, dental and vision)
- 401k savings and retirement plan with company match
- Training, resources and opportunities for career growth and advancement
About the Company
- Penske Automotive Group (PAG) strives to create a positive and challenging workplace that promotes excellence and achievement.
- PAG aims to deliver the very best experience possible to customers.
- Fortune 500 company.
- Consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- Named to Glassdoor's Best Places to Work.
- Values-driven culture built on integrity, professionalism, excellence and teamwork.
Equal Opportunity
- Penske Automotive Group is an equal opportunity employer.
- Maintains a drug- and alcohol-free workplace.
