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About the Role

As a Tailor at CHANEL, you will be a guardian of the CHANEL silhouette and a creator of memorable experiences for every client. You will bring each garment to life, ensuring it fits perfectly and reflects the timeless elegance of the House.

Responsibilities

• Ensure each garment is impeccably tailored to the client’s measurements, upholding the creative intent of the Studio and the highest standards of the House.
• Act as an ambassador of CHANEL’s style and values, delivering a unique, personalized experience and helping each client feel their most confident.
• Collaborate closely with Fashion Advisor during the Ready-to-Wear sales ceremony, providing expert advice and recommendations.
• Foster lasting relationships with clients through attentive, empathetic service and expert guidance on garment care and maintenance.
• Collaborate with Fashion Advisors during fittings to ensure a seamless, luxury client journey.
• Take precise measurements, pin garments, and recommend alterations in keeping with CHANEL’s codes and the spirit of each collection.
• Participate in and lead fittings, offering expert guidance with warmth and professionalism.
• Prepare garments for final fitting and ensure timely, immaculate delivery to clients.
• Conduct meticulous alterations and repairs on both simple and structured pieces, ensuring invisible, precise results.
• Thoroughly assess each garment, identify necessary adjustments, and execute alterations without compromising design integrity.
• Maintain up-to-date knowledge of fabrics, construction techniques, and the latest collection guidelines.
• Perform rigorous quality checks, guaranteeing precision, cleanliness, and craftsmanship.
• Maintain a clean, organized, and fully equipped tailor shop, ensuring tools and supplies are in optimal condition.
• Record and track all alteration activities using CHANEL’s after-sales platforms and procedures.
• Coordinate alteration workflow, manage timelines, and communicate clearly with boutique staff and management.
• Participate in morning briefs to share expertise and collection-specific information.
• Demonstrate agility and flexibility to support boutique needs, especially during peak periods (Fashion Week, sales, etc.).
• Contribute to the smooth running of the alteration service, assisting with inventory and supply management.
• Exhibit strong team spirit, collaborating with colleagues and seeking managerial support as needed.
• Uphold CHANEL’s standards of punctuality, professionalism, and personal presentation.

Requirements

• Proven expertise as a tailor, with a minimum of 5 years’ experience in luxury fashion.
• Deep knowledge of fabrics, garment construction, and design principles.
• Technical mastery in operating sewing machines and overlockers with precision.
• Exceptional craftsmanship, showcasing outstanding sewing and finishing skills.
• Impeccable attention to detail and strong hand-eye coordination to achieve flawless results.
• Organizational excellence, with the ability to manage time effectively and solve problems creatively.
• Strong communication skills to collaborate seamlessly with clients and colleagues.
• Commitment to exceptional service, ensuring every client experience reflects CHANEL’s standards of luxury.

Skills

• Tailoring
• Garment construction
• Design principles
• Sewing machine operation
• Overlocker operation
• Sewing
• Finishing
• Attention to detail
• Hand-eye coordination
• Organization
• Time management
• Problem-solving
• Communication
• Client service

Location

• London Boutiques

Work Type

• Permanent
• Full-time

Experience Level

• Minimum of 5 years’ experience in luxury fashion

Benefits

• Private Medical Insurance covering pre-existing medical conditions and ability to add family members
• Online GP App with 24/7 appointments available within 24 hours
• Cycle Scheme participation
• Pension
• Life Assurance
• Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
• Employee Assistance Programmes
• Other Support Lines Platforms
• Arts & Culture Ticket Discounts across major London attractions
• CHANEL Product Discounts
• Employee Only Sales
• Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones

About the Company

• Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.
• Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.
• At present, Chanel employs more than 32,000 people worldwide.
• As an independent company, its core values are grounded in: Exceptional creation and client experience, Nurturing human potential, Having a positive impact – on people, the environment and communities around the world.
• As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
• Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.
• It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.
• This means everyone can grow, continue to be inspired and feel included, now and in the future.
• The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
• Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

Equal Opportunity

• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
• We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
• We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.