Service Manager at Texas Roadhouse | Hamburg, NY, United States | Rezi

Service Manager at Texas Roadhouse

Service Manager

Texas Roadhouse · Hamburg, NY, United States

3 weeks ago

Service Manager

Texas Roadhouse · Hamburg, NY, United States

23 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Texas Roadhouse is seeking a Service Manager to oversee daily Front of House operations, manage staff, and ensure exceptional guest experiences. This role is ideal for individuals passionate about people and delivering legendary service.

Responsibilities

  • Drive sales, steps of service, and guest satisfaction.
  • Enforce compliance with employment policies and oversee restaurant cleanliness and guest safety.
  • Provide or direct Front of House training.
  • Manage performance of Front of House employees, including evaluations, coaching, and discipline.
  • Manage liquor orders and control liquor costs.
  • Enforce liquor laws and Responsible Alcohol Service guidelines.
  • Assist in developing key employees through daily feedback.
  • Review applications, interview, and hire Front of House employees.
  • Direct employee work, including setting hours, schedules, and assigning tasks.
  • Create a fun, safe environment by following core values and operational goals.
  • Implement contests, theme nights, and staff incentives.
  • Understand, manage, and practice safe food handling procedures.

Requirements

  • Must have a passion for people and providing a legendary guest experience.

Skills

  • Guest satisfaction
  • Staff management
  • Performance management
  • Coaching
  • Discipline
  • Liquor cost control
  • Responsible Alcohol Service
  • Food handling procedures

Location

  • Onsite

Work Type

  • Full-time

Experience Level

  • Management experience

Salary/Compensations

  • $62,353.20 - $72,000.00 annually

Benefits

  • Flexible work schedules
  • Restaurant discounts
  • Friendly competitions
  • Recognition programs
  • Formal training
  • Career growth opportunities
  • Medical plans
  • Dental and Vision Insurance
  • Paid Vacation
  • Parental Leave
  • Donor Leave
  • Bereavement Leave
  • 100% Paid Maternity Leave
  • Adoption Assistance
  • Short-Term and Long-Term Disability
  • Life, Accident and Critical Illness Insurance
  • Identity Theft Protection
  • Employee Assistance Program
  • Business Travel Insurance
  • 401(k) Retirement Plan
  • Flexible Spending Accounts
  • Tuition Reimbursements
  • Monthly Profit-Sharing Program
  • Quarterly Restricted Stock Units Program
  • Community support opportunities
  • Annual holiday bonus

About the Company

  • Texas Roadhouse is a people-first company that serves legendary food and legendary service.
  • We foster a fun culture with flexible work schedules, discounts, competitions, recognition, training, and career growth.
  • Our employees are self-disciplined, hard-working, curious, trustworthy, humble, and truthful.
  • We make choices based on what's best for the team and thrive on collaboration.

Equal Opportunity

  • We are proud to be an equal opportunity employer.
  • We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status.
  • We encourage and welcome all applicants to apply.