Senior Product Experience Designer at WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands) | Ontario, Canada | Rezi

Senior Product Experience Designer at WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)

Senior Product Experience Designer

WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands) · Ontario, Canada

4 weeks ago

Senior Product Experience Designer

WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands) · Ontario, Canada

a month ago
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About the Role

We are looking for a Sr. Product Experience Designer passionate about creating intuitive, engaging, and emotionally resonant user experiences. In this role, you will design experiences that help users find the right stories, enjoy them deeply, and stay in flow longer. You will partner closely with Product Managers, Engineers, and cross-functional teams to shape problems, explore solutions, and deliver experiences that balance user goals, motivations, and business outcomes. This is a role for a designer who enjoys both discovery and execution and who sees design as a way to create clarity, momentum, and value.

Responsibilities

  • Partner with Product Managers, Engineers, and Researchers to uncover user needs and design seamless experiences that help readers and writers connect more deeply through storytelling and community.
  • Communicate design rationale through clear storytelling, helping teams align around customer needs, product vision, and business goals.
  • Own the end-to-end design process across web, iOS, and Android — from discovery through design, implementation, and iteration.
  • Grow Wattpad's design culture by mentoring designers, facilitating critiques and workshops, sharing best practices, and helping evolve our design processes.
  • Contribute to and evolve Wattpad's design system by creating scalable, consistent patterns and collaborating with engineers to improve implementation quality.
  • Champion accessible and inclusive design by applying accessibility standards and advocating for experiences that work for a diverse global audience.
  • Leverage AI-powered design tools to improve design quality, accelerate workflows, and uncover new opportunities for product innovation.

Requirements

  • 5+ years of product design experience, with a portfolio that demonstrates craft and intentional decision-making across complex workflows.
  • A track record of independently driving design processes from discovery through launch.
  • Experience partnering with cross-functional teams to shape product direction and align on priorities.
  • Cross-platform design experience (web, iOS, AN).
  • Experience working with and contributing to design systems.
  • Experience leading user research and translating insights into product decisions that drive measurable improvements in outcomes and experience quality.
  • Self-starter who is comfortable working in ambiguity and able to collaborate well in fast-paced environment.
  • Proficiency in Figma and collaborative tools, with experience using AI tools to support design workflows.
  • Bachelor’s Degree in Design, Interaction Design, HCI, or related discipline.
  • Passion for storytelling, reading, and writing.
  • Familiarity with Wattpad, WEBTOON, fanfiction communities, or creator platforms.
  • An appreciation for fandom culture, online communities, and the ways readers and writers connect around stories.

Skills

  • Figma
  • AI-powered design tools

Location

  • Greater Toronto Area
  • Remote (work from almost anywhere in the world for part of the year)

Work Type

  • Hybrid
  • Full-time

Experience Level

  • Senior

Education Level

  • Bachelor’s Degree in Design, Interaction Design, HCI, or related discipline

Salary/Compensations

  • $110,000 - $140,000 a year

Benefits

  • Career development, mentorship, and learning support
  • Top industry health benefits, including vision and dental
  • Health/wellness account
  • RRSP Contributions (Canada)
  • 401K Contributions (USA)
  • Generous vacation
  • Maternity/Parental leave top-up program
  • Corporate discount for gym memberships
  • Work from almost anywhere in the world for part of the year
  • Winter break shutdown

About the Company

  • Wattpad's vision is to entertain and connect the world through stories.
  • A leading global webnovel platform, Wattpad has democratized storytelling for a new generation of diverse Gen Z writers and their fans.
  • Wattpad is part of WEBTOON Entertainment’s IP & Creator Ecosystem, where approximately 155 million monthly active users discover incredible stories in multiple formats.
  • Wattpad is part of the WEBTOON Entertainment family of brands, home to some of the world's largest storytelling platforms.
  • Entrepreneurs and Do-ers. Our vision is to entertain and connect the world through stories, and our mission is to use the power of community and technology to unleash the full potential of stories to the world.
  • We are visionaries, community builders, passionate problem solvers, storytellers, coffee snobs (tea drinkers, too!), curious by nature, and culturally diverse.
  • Obsessed with users, solving complex problems, maximizing flow, learning constantly, building the next great storytelling product, finding the greatest stories ever told, dogs (and cats), coffee, and good snacks.
  • We work autonomously, collaboratively, respectfully, balancing with work, family, and play.

Equal Opportunity

  • Wattpad is an equal opportunity employer. We do not discriminate.
  • Wattpad welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
  • We have taken a leadership position on creating a culture and an organization that truly values diversity.
  • We are committed to fostering a global team that reflects the diversity of the Wattpad community.
  • We consider employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status or any other protected status.
  • If you have any special needs or accessibility requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation.
  • Don’t meet all the requirements? Studies show women and people of colour are less likely to apply to jobs if they do not meet all the qualifications. Therefore, in an effort to build a more diverse workplace, we encourage you to apply anyways. You might actually be the right person or you may be a good fit for a number of other openings we currently have.