German-Speaking Customer Service Agent In Greece Wanted For Booking.com at Mercier Consultancy | Berlin, DE | Rezi

German-Speaking Customer Service Agent In Greece Wanted For Booking.com at Mercier Consultancy

German-Speaking Customer Service Agent In Greece Wanted For Booking.com

Mercier Consultancy · Berlin, DE

1 months ago

German-Speaking Customer Service Agent In Greece Wanted For Booking.com

Mercier Consultancy · Berlin, DE

2 months ago
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About the Role

Provide professional customer support to German-speaking customers via phone, email, and chat, assisting with booking inquiries, modifications, cancellations, and general account-related questions. Accurately document customer interactions in internal systems.

Responsibilities

  • Provide professional customer support to German-speaking customers via phone, email, and chat.
  • Assist customers with booking inquiries, modifications, cancellations, and general account-related questions.
  • Accurately document customer interactions in internal systems.

Requirements

  • Must have a C1/C2 level of German, both written and verbal, and a high level of English.
  • Native language and nationality must be clearly listed in C.V. and/or Cover Letter.
  • Must have a valid EU passport.
  • Must be either living in Greece, or willing to relocate.

Skills

  • German (C1/C2)
  • English (High Level)
  • Customer Service
  • Communication

Location

  • Greece

Work Type

  • Full-Time
  • Relocation Opportunity Available

Salary/Compensations

  • Competitive Monthly Salary
  • Monthly Performance Bonus
  • 2 Extra Salaries Per Year

Benefits

  • Fully Paid Relocation Package (including flight, airport transfer, and hotel stay)
  • Private Health Insurance
  • Support In Finding Accommodation After Hotel

About the Company

  • Supports Booking.com
  • International environment
  • Welcoming workplace with colleagues from across Europe and beyond.
  • Opportunity to gain valuable international experience, develop professionally and enjoy a healthy work-life balance in one of Europe's most desirable destinations.