About the Role
Provide professional customer support to German-speaking customers via phone, email, and chat, assisting with booking inquiries, modifications, cancellations, and general account-related questions. Accurately document customer interactions in internal systems.
Responsibilities
- Provide professional customer support to German-speaking customers via phone, email, and chat.
- Assist customers with booking inquiries, modifications, cancellations, and general account-related questions.
- Accurately document customer interactions in internal systems.
Requirements
- Must have a C1/C2 level of German, both written and verbal, and a high level of English.
- Native language and nationality must be clearly listed in C.V. and/or Cover Letter.
- Must have a valid EU passport.
- Must be either living in Greece, or willing to relocate.
Skills
- German (C1/C2)
- English (High Level)
- Customer Service
- Communication
Location
- Greece
Work Type
- Full-Time
- Relocation Opportunity Available
Salary/Compensations
- Competitive Monthly Salary
- Monthly Performance Bonus
- 2 Extra Salaries Per Year
Benefits
- Fully Paid Relocation Package (including flight, airport transfer, and hotel stay)
- Private Health Insurance
- Support In Finding Accommodation After Hotel
About the Company
- Supports Booking.com
- International environment
- Welcoming workplace with colleagues from across Europe and beyond.
- Opportunity to gain valuable international experience, develop professionally and enjoy a healthy work-life balance in one of Europe's most desirable destinations.
