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About the Role

Under the direct supervision of the IRA/ICF Manager, the Assistant Residential Manager will oversee and maintain the successful operation of the Individualized Residential Alternative/Intensive Care Facility serving Individuals with Developmental Disabilities. The Assistant Residential Manager is expected to carry out responsibilities with the utmost professionalism, forward-thinking, and as a positive role model.

Responsibilities

Demonstrate ability to problem solve, multi-task, and conduct research to resolve program concerns in a timely manner
Exhibit effectiveness in handling crisis situations, deploying resources, and communicating effectively to required parties
Provide training, direction, and supervision to Direct Support Professionals
Maintain meticulous records to track attendance, compliance, and outcomes
Coordinate all services for Individuals, including linkages to day treatment, medical, psychiatric, financial, etc.
Ensure the program is prepared for External DQI Audits and conduct regular self-audits
Oversee and implement agency medication protocols
Conduct mandatory staff meetings at least once per month, preparing an agenda and maintaining minutes
Attend monthly Managers’ meetings prepared to present on Program updates
Develop specific Residential Habilitation Plans/LRO/SRO for individuals and conduct reviews
Coordinate the implementation of Residential Habilitation Goals LRO/SRO
Work collaboratively with the clinical department to complete/oversee behavioral tracking mechanisms
Utilize Precision Care for all documentation and create monthly summaries
Identify areas of concern and appropriately address with assigned team members
Assist with the management of staff schedules, required trainings, and staff onboarding process
Participate in the admission/discharge process, including trial visits and follow-up reports
Confidently represent the agency to other service providers and community groups
Oversee cooking needs with healthy menu planning, food shopping/ordering, and meal preparation
Review the weekly menu, making any needed changes
Submit Weekly Food ledgers/receipts and Monthly Recreational receipts, van logs/receipts, etc.
Maintain documentation of annual/bi-annual medical appointments
Accompany residents on medical appointments utilizing agency vehicle
Commit to professional development
Exercise sound judgment always
Keep up with a multitude of emails via Microsoft Outlook
Perform other duties via Microsoft Suites (Excel, Word, Teams)
Effectively manage time, organize workspace, demonstrate proactive planning/prioritize to accomplish responsibilities
Ensure organization of monthly recreation activities to promote independence, wellness, and community integration
Establish and maintain professional, interpersonal relationships
Develop constructive and cooperative working relationships
Efficiently handle complaints, settle disputes, resolve grievances, and offer mediation of staff and individuals

Requirements

A H.S Diploma with at least 1 year of experience working with the Developmentally Disabled population
Flexible schedule with availability to deploy to the site, as needed
Ability to keep up with a multitude of emails via Microsoft Outlook
Perform other duties via Microsoft Suites (Excel, Word, Teams)
Effectively manage time, organize workspace, demonstrate proactive planning/prioritize to accomplish responsibilities
Ensuring organization of monthly recreation activities to promote independence, wellness and community integration
Establish and maintain professional, interpersonal relationships
Develop constructive and cooperative working relationships
Efficiently handle complaints, settle disputes, resolving grievances, conflicts, and offer mediation of staff and individuals

Skills

Problem-solving
Multi-tasking
Research
Crisis management
Resource deployment
Effective communication
Training
Supervision
Record keeping
Medication administration protocols
Collaboration
Agenda preparation
Minute taking
Program updates presentation
Habilitation planning
Data collection
Billing
Behavioral tracking
Menu planning
Food shopping
Meal preparation
Dietary needs accommodation
Record submission
Medical appointment documentation
Time management
Organization
Proactive planning
Prioritization
Recreation activity organization
Interpersonal relationship building
Constructive working relationships
Complaint resolution
Dispute settlement
Grievance resolution
Conflict resolution
Mediation

Location

Riverhead, NY 11901

Work Type

Full-time

Experience Level

1 year of experience working with the Developmentally Disabled population

Education Level

High School Diploma
Degree in the field of human services preferred

Salary/Compensations

$24.00 - $24.77 Hourly

About the Company

Serving Individuals with Developmental Disabilities