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About the Role

The Safety Monitor / Residential Aide coordinates and ensures the overall safety and security of the facility, monitoring resident movement, conduct, and behavior. This role also manages access control, conducts bed counts, and assists with food, supplies, and mail distribution.

Responsibilities

• Ensures the safety and security of all residents, visitors, staff, and property.
• Provides support services to residents.
• Screens all residents, staff, and visitors, documenting entries and exits.
• Ensures security personnel conduct bag searches and body wand searches.
• Provides limited crisis intervention and de-escalation to residents.
• Coordinates with social service staff for case management and follow-up.
• Contacts supervisor and/or proper authorities as needed.
• Conducts weekly unit/dorm inspections with social service staff.
• Reviews video cameras and monitors common areas.
• Enforces facility safety standards, including proper wearing of PPE, vests, and ID badges.
• Maintains accurate documentation, including turn-over, census, logs, incident reports, and case notes.
• Coordinates with Building Maintenance to address repair needs and hazards.
• Facilitates and documents evacuation procedures.
• Conducts initial intake for new residents, gathering demographics and needs.
• Reviews program rules and regulations with new residents.
• Enforces the rule of 2 bags per person.
• Conducts periodic resident wellness checks and daily bed counts.
• Conducts heightened resident wellness checks for special needs residents.
• Enforces and educates residents on house rules, CHI, and DSS policies.
• Refers non-compliant residents to social service staff.
• Performs administrative and reception duties at the front desk when needed.
• Ensures units are cleaned and ready for new placements.
• Performs other duties as assigned by supervisors.

Requirements

• Must be willing to work flexible hours, nights, weekends, and overtime if necessary.
• Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
• Ability to lift, carry, and move heavy objects (up to 50lbs).
• Ability to tour property, walk distances, and climb stairs (up to 3-4 flights).

Skills

• Excellent verbal and written communication skills.
• Proficiency in English required.
• Multi-lingual and Spanish proficiency prioritized.

Location

• NYC- Queens- 93 - Rego Park, NY 11374
• Rego Park Queens, NY

Work Type

• Full Time
• Eligible for overtime

Experience Level

• 1-2 years of experience working in related field preferred.

Education Level

• High School Diploma or GED preferred.
• First Aid/CPR Certification required or to be obtained within 30 days.
• Food Handler’s Certification required or to be obtained within 30 days.
• F-02 certification required or to be obtained within 30 days.

Salary/Compensations

• $21.64 - $45,000.00 Hourly
• $21.64 an hour- approx. $45,000 annually.

Benefits

• Generous Paid time off
• Personal and Sick Days
• Health insurance and health reimbursement account
• Dental and vision plans
• Flexible spending account
• AFLAC supplemental insurance
• Dependent Care Spending Account
• Commuter Transit and Parking Account
• Working Advantage- Employee Perks
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Monthly trainings and career development plans

About the Company

• Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence.
• Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them.
• We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.
• CHI employs a team of hard-working, compassionate people who want to give back to others in their community.

Equal Opportunity

• Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws.
• This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.