General Manager | Sales / Operations Manager at Drybar Shops | Buffalo, New York | Rezi

General Manager | Sales / Operations Manager at Drybar Shops

General Manager | Sales / Operations Manager

Drybar Shops · Buffalo, New York

3 weeks ago

General Manager | Sales / Operations Manager

Drybar Shops · Buffalo, New York

24 days ago
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About the Role

Seeking a Salon Manager to oversee operations at Drybar Shops and Radiant Waxing in Williamsville. This leadership role focuses on building a strong team culture, enhancing customer experience, and driving business growth within the beauty industry.

Responsibilities

  • Oversee operations at Drybar Shops and Radiant Waxing.
  • Attract, develop, and retain top talent.
  • Create an environment where team members and guests have positive experiences.
  • Ensure excellent communication between ownership, providers, and guests.
  • Implement structure, policies, and procedures.
  • Delegate tasks effectively.
  • Train and motivate team members.
  • Assist and perform services as needed (Cosmetology license/hair stylist experience a plus).

Requirements

  • Management experience (e.g., manager, operations manager, general salon manager).
  • Excellent leadership skills to manage a team efficiently.
  • Customer service oriented.
  • Ability to identify and solve problems.
  • Ability to set expectations and goals.
  • Strong verbal and written communication skills.
  • Strong interpersonal skills.
  • Excellent organizational and project management skills.
  • Ability to work flexible days and hours, including nights, weekends, and holidays.

Skills

  • Leadership
  • Team building
  • Customer experience
  • Accountability
  • Communication
  • Decision making
  • Problem solving
  • Project management
  • Training
  • Motivation
  • MindBody Software experience (plus)
  • Cosmetology license / hair stylist experience (plus)

Location

  • Williamsville

Work Type

  • Full-time

Experience Level

  • Management experience required

Salary/Compensations

  • Pay ranging between $20/hr - $35/hour inclusive of hourly pay, commissions, monthly leadership bonus based on performance and growth.

Benefits

  • Competitive pay and bonus structure
  • Paid Time Off (PTO)
  • Free and discounted services

About the Company

  • Drybar focuses on blowouts, with a tagline 'No cuts. No color. Just blowouts.'
  • Radiant Waxing specializes in expert waxing services.
  • Both brands emphasize care, consistency, and hospitality.
  • Growing business seeking passionate leaders.