Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Responsibilities

Leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units.
Responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience.
Ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members.
Drive individual and team sales performance and KPIs.
Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans.
Create an environment where customers always at the center and have an exceptional experience.
Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions.
Assist in multi-store staffing, interviewing, and hiring qualified candidates.
Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities.
Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools.
Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
Ensure store execution of product merchandising, marketing, and POP standards.
Ensure company policies, including appearance and functionality standards, and state regulations are followed.
Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales.
Lift or move 50+ pounds.

Requirements

Legal authorization to work in the United States without the need for sponsorship.
Proof of eligibility to work in the United States is required.

Skills

Sales
Product Knowledge
Operating Activities
Customer Service
Social Media Strategy

Location

Multiple Store Units

Work Type

Full-time

Experience Level

Senior

Salary/Compensations

$66,000 to $81,000 per year

Benefits

Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories

About the Company

Helping people sleep well to live well.
America’s largest specialty mattress retailer.
Committed to recruiting and hiring those who share our passion for making a difference every day.
In just under 40 years, Mattress Firm has grown to more than 2,400 stores nationwide, supported by a team of more than 6,000 Sleep Experts® who’ve helped millions of people achieve better sleep.
Our common goal—to help others get great zzz’s—unites us, no matter our differences.
Named one of Newsweek’s Most Loved Workplaces of 2024!
Committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Equal Opportunity

EOE/Vet/Disability
Diverse Candidates are Encouraged to Apply.
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.