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About the Role
We are seeking a Technical Account Manager to act as a trusted advisor for our customers, guiding them in adopting Clover and implementing secure-by-design practices throughout their Software Development Life Cycle (SDLC). This position bridges Application Security, Customer Success, Advisory, and Product, with a primary goal of delivering tangible customer value and security improvements.
Responsibilities
- Own the post-sale customer journey, from onboarding to maturity, driving retention and expansion.
- Serve as a trusted advisor on secure design, threat modeling, and SDLC integration.
- Lead the adoption of Clover and translate security requirements into practical workflows.
- Conduct onboarding sessions, workshops, and architecture/design meetings.
- Collaborate with Product, R&D, and Sales teams to maximize customer impact and gather feedback.
- Proactively manage customer risks, challenges, and escalations.
- Drive measurable security outcomes and assist customers in advancing their security programs.
Requirements
- Minimum of 4 years of experience in Cybersecurity, with a focus on Application Security or Product Security.
- Practical experience in threat modeling, secure SDLC, and software architecture.
- Proven experience in customer-facing roles or stakeholder management.
- Ability to align security initiatives with business objectives.
- Familiarity with cloud environments and modern architectural patterns.
- Excellent communication and presentation skills.
- Experience with Generative AI security is considered an advantage.
- Consulting, solutions architecture, or OWASP background is a plus.
Skills
- Cybersecurity
- Application Security
- Product Security
- Threat Modeling
- Secure SDLC
- Software Architecture
- Customer Success
- Stakeholder Management
- Cloud Architectures
- Communication
- Storytelling
- GenAI Security
Experience Level
- 4+ years
About the Company
- Clover Security is building the future of product security.
- Our mission is to enable both humans and AI to build secure-by-design software, at scale, without slowing innovation.
- We are backed by $36M from Team8, Notable Capital, and SVCI.
- We are trusted by multiple Fortune 500 companies.