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About the Role

Employee Navigator is seeking an experienced API Product Manager with a technical background to oversee the full product lifecycle, from API design and production to monetization, by collaborating with executives and key stakeholders. The company is revolutionizing benefits administration and sales for small businesses through its platform, aiming to automate and standardize digital enrollments in the insurance industry.

Responsibilities

Plan, execute, and manage integrations between Employee Navigator and external partners.
Define and execute a long-term API strategy for integrating disparate systems.
Identify, quantify, and improve standard, public APIs to leverage existing capabilities, minimize redundancies, and ensure consistency.
Conduct research with partners and within the industry to document detailed solutions.
Perform detailed analysis by outlining problems, reconciling conflicts, identifying opportunities, and documenting solutions.
Lead the creation of process models, workflows, specifications, diagrams, and charts for developers, product, and QA teams.
Develop user stories and acceptance criteria, translating business requirements into functional requirements for implementation and testing.
Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
Support API design sessions with stakeholders to implement cost-effective technology solutions.
Monitor the ongoing status and health of API integrations, mitigate risks, and handle issue resolution.
Anticipate risks and determine appropriate mitigation plans.
Research and maintain an understanding of the competitive landscape.
Define and track API success metrics.
Work with partners and internal support teams to evaluate usage feedback.
Communicate the API vision, strategy, and roadmap to internal and external stakeholders.
Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancement.
Work with QA to ensure adequate user acceptance tests are captured and performed.

Requirements

Minimum of 5+ years of product management experience.
2+ years of experience managing API design and development.
Minimum of 3-5 years of experience in the health/life/disability insurance industry.
Experience with the benefits industry is highly desirable.
Experience with digitizing a similar B2B supply chain in a similarly complex industry is an advantage.
Proven experience establishing an API product vision and aligning stakeholders across many functional areas.
Knowledge of OAuth 2.0 Web-API Security, specifically Client Credentials and Authorization Code grant types.
Proven experience working with API contracts, such as swagger specifications.
Proven experience in understanding and working with JSON, including reading and understanding JSON schema structure.
Passion for detailed feature design and problem-solving.
Ability to translate high-level requirements into detailed product specifications.
Strong problem-framing and analytical skills, with a focus on creating innovative software solutions for complex business problems.
Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives.
Ability to manage complex initiatives with limited supervision.
Bachelor's Degree.
Product Management Certification is highly desirable.

Skills

API design
API development
Product management
Health/life/disability insurance
Benefits industry
B2B supply chain digitization
OAuth 2.0 Web-API Security
Client Credentials grant type
Authorization Code grant type
API contracts
Swagger specifications
JSON
JSON schema structure
Feature design
Problem-solving
Requirements translation
Product specifications
Problem-framing
Analytical skills
Software solutions
Business problems
Verbal communication
Written communication
Stakeholder engagement
Influencing senior executives
Complex initiative management

Experience Level

5+ years product management experience
2+ years experience managing API design and development
3-5 years experience in health/life/disability insurance industry

Education Level

Bachelor's Degree
Product Management Certification

Salary/Compensations

$80,000-$175,000 p/year

Benefits

Paid time off
Volunteer Time Off
401(k) with company match
Medical insurance
Dental insurance
Vision insurance
Disability coverage
Educational reimbursements
Paid parental leave

About the Company

Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers.
The company's platform simplifies benefits administration, employee onboarding, and other HR tasks.
It is the leading broker-focused platform, serving over 180,000 companies and more than 14 million employees.
Employee Navigator has been named a Washington Post Top Workplace for six consecutive years.

Equal Opportunity

Employee Navigator does not discriminate based on race, religion, sex, sexual orientation, age, disability, or any other protected characteristic under applicable law.