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About the Role
As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. You exude genuine warmth and care, seeking opportunities to deliver the unexpected and treating each guest as a VIP. You provide leadership and professionalism, remaining unwavering in demanding and challenging situations.
Responsibilities
- Deliver a highly orchestrated, seamless, and personalized guest experience that is irresistible and unmistakably JOEY.
- Provide leadership and professionalism.
- Handle demanding and challenging situations with unwavering resolve.
Requirements
- Proven ability to make decisions and empower others.
- A passion for hospitality and creating world-class experiences.
- A desire to learn and grow through personal and career development.
- An entrepreneurial mindset.
- Value honesty and humility.
- Possess integrity and do what you say.
- Approach life with fearless determination and a sense of fun.
- Be creative, risk-taking, visionary, and cutting edge.
- Choose to lead.
- Contribute to a strong culture and be committed to the team.
- Be passionate about quality and professionalism.
- Believe in unleashing the potential in others.
Skills
- Leadership
- Decision-making
- Empowerment
- Hospitality
- Guest experience creation
- Personal development
- Career development
- Entrepreneurial mindset
- Honesty
- Humility
- Integrity
- Fearless determination
- Sense of fun
- Creativity
- Risk-taking
- Visionary thinking
- Cutting-edge approach
- Team commitment
- Professionalism
- Unleashing potential in others
Work Type
- Full-time
Salary/Compensations
- $18 - $25 / hour (inclusive of anticipated restaurant tip portion)
Benefits
- Eligible for participation in tip program
- Competitive base compensation opportunity
- Flexible scheduling
- Ongoing mentorship
- Fun, team-driven, and inclusive community
- Dynamic, fast-paced, and agile work environment
- World-class Culinary and Service training
- Competition through culinary and bar challenges
- Meal discounts
- Fitness membership discounts
- Recruiting & Referral bonus program incentives
About the Company
- JOEY Restaurants is an Equal Employment Opportunity Employer.
- JOEY Restaurants provides reasonable accommodations upon request to those applicants and employees who need them.
Equal Opportunity
- JOEY Restaurants is an Equal Employment Opportunity Employer.