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About the Role

As a Care Coordinator, you will determine patient eligibility and care needs, ensure access to and referral to community services, and collaborate with patients, caregivers, and healthcare professionals. You will play a key role in delivering interconnected, accessible, and patient-centered care, supported by a team of over 9,000 regulated health professionals and other professionals. Your mission will be to help our patients achieve better health at home, with support for professional development, personal well-being, and work-life balance.

Responsibilities

Assess care needs, determine service eligibility, and develop individualized care and service plans in collaboration with patients and families.
Connect patients with service providers.
Coordinate and monitor the implementation of care plans.
Build a helping relationship with patients and their families.
Align patient needs and choices with available resources, ensuring respect for patient values and preferences.

Requirements

Current member in good standing with the applicable regulatory body (e.g., College of Nurses of Ontario, College of Physiotherapists of Ontario, etc.).
Minimum of two years of experience in community health or a related field.
Knowledge of the healthcare delivery system and community resources.
Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills.
Time management, prioritization, and organizational skills, with the ability to work independently and collaboratively in a fast-paced, multidisciplinary environment.
Proven ability to accurately complete required documentation, reports, and forms.
Valid driver's license and access to a reliable vehicle.
Proficiency in the Windows environment.
Mandatory COVID-19 vaccination policy; proof of vaccination required prior to start date.

Skills

Interpersonal skills
Communication skills
Assessment skills
Problem-solving skills
Decision-making skills
Time management skills
Prioritization skills
Organizational skills
Ability to work independently
Ability to work collaboratively
Case management
French language proficiency
Proficiency in other second languages
Windows environment proficiency

Location

Ontario

Work Type

Full-time
Community care
In-office
Community-based
Healthcare facility-based

Experience Level

Minimum of two years of experience in community health or a related field.

Education Level

Registered Nurse
Physiotherapist
Occupational Therapist
Social Worker
Dietitian
Speech-Language Pathologist

Salary/Compensations

$39.12/hr to $51.26/hr

Benefits

Comprehensive and competitive compensation and benefits packages.
Excellent development opportunities.
World-class defined benefit pension plan.
Support for professional development.
Support for personal well-being.
Support for work-life balance.

About the Company

Home and Community Care Support Services is ready to serve all Ontarians. We partner with patients, caregivers, primary care providers, hospitals, long-term care homes, service providers, and Home and Community Care Support Services teams to deliver responsive, accessible, integrated, and patient-centered care.
We foster a culture that promotes equity, inclusion, diversity, and anti-racism.
We are committed to attracting, hiring, and developing a workforce that reflects the diverse communities we serve.

Equal Opportunity

We invite and encourage all persons with the required skills to apply.
Individuals with disabilities who require accommodation during the recruitment process can make a request.