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About the Role

Hydro One is seeking a Director of Strategic Change to lead Change Management and Culture initiatives. This role is responsible for developing and implementing strategies to manage the people side of change, foster a positive organizational culture, and support the achievement of business objectives.

Responsibilities

• Create and maintain a five-year vision, journey, and roadmap for operationalizing the strategic plan and establishing a credible change and culture capability.
• Identify opportunities to engage other HR COEs in ISD and LoB initiatives.
• Assess long-term budget, organization structure, and branding needs for the Change Management Office.
• Partner with Senior Leadership to define change context and guide the Change Management Team in defining requirements and managing change journeys.
• Define specific business solutions and structures for transformation and value creation.
• Help define project/program/journey performance goals, metrics, and key milestones.
• Conduct organizational assessments to evaluate change capacity, leadership capability, and performance support.
• Utilize change and human performance research for leadership decision-making on transformational change issues.
• Prepare executive workshops to facilitate decision-making and build leadership commitment.
• Assess and select enterprise Change Management methodologies aligned with Hydro One’s culture and leadership expectations.
• Report on the effectiveness of Change Management initiatives to C-level executives and identify improvement opportunities.
• Set direction for a long-term (5 to 10 year) Change Management Office capability roadmap.
• Coach and mentor direct reports, assisting in their competency and career development.
• Identify and communicate cross-area or cross-imperative issues affecting the enterprise change journey.
• Set a direction for the company’s recognition strategy.
• Stand up or evolve existing recognition programs to align with the company people strategy.
• Report on the effectiveness of recognition programs to C-level executives and identify improvement opportunities.
• Report on the understanding and adoption of Company Values to C-level executives and identify improvement opportunities.
• Assess impacts of changes in company strategies on Company Values and identify actions for alignment.
• Facilitate workshops and focus groups with employees and people managers to enable them to live the values.

Requirements

• 12+ years in leading Change Management programs.
• Experience in designing and managing recognition, culture, and employee experience programs.
• Significant exposure in using the Prosci methodology to implement change programs.
• Experienced in delivering an enterprise change strategy / implementing large scale transformations.
• Deep Change Management program delivery experience with a strong track record.
• Experienced in managing executive sponsorship / executive coaching at the most senior levels of organizations.
• Multiple experiences selecting, contracting for, and managing Change & Culture vendors.
• Experience managing large cross-functional matrixed teams (e.g., change champion network, business readiness committees).
• Previous experience in roles covering 100% of change management capabilities: Change Management (including strategy, measurement and network), Sponsor Management, Coaching, Communication, Training, Deployment Support, and Process Design.
• Broad utilities functional and process experience (multiple departments, LoBs, BUs).
• Strong background in projects (14+ years).
• University degree in Business or Communications or equivalent or experience in a relevant area of specialty.
• Fluency in English required.

Skills

• Organizationally savvy
• Operates at C-suite/VP level
• Strong understanding of strategic planning and transition to execution
• Ability to align change & culture services to support corporate strategy
• Detailed working knowledge of industry Change & Culture and other methodologies
• Extensive working knowledge of change & culture industry tools including learning and online tools (SharePoint, RWD, LMS, Prosci tools)
• Extensive working knowledge of change management techniques, and industry and marketplace best practices (includes communications & learning areas)
• Extensive working knowledge of project lifecycle, governance, and portfolio management
• Extensive working knowledge of talent / performance management techniques, tools, and industry / marketplace best practices
• Ability to conduct a wide array of change management related assessments and produce findings/reports with recommendations
• Ability to support conflict resolution for senior executives
• Ability to facilitate Senior Executive workshops
• Ability to manage executive sponsorship and deliver executive coaching
• Strong stakeholdering capabilities
• Competent understanding of business cases and value drivers
• Ability to manage the overall Change & Culture portfolio with competing priorities and varying timelines
• Advanced computer literacy skills (Microsoft Office Suite, Adobe Photoshop, Prezi)

Location

• Toronto

Work Type

• Rotation 30 months

Experience Level

• 12+ Years
• 14+ years

Education Level

• University degree in Business or Communications or equivalent or experience in relevant area of specialty

Benefits

• Extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability.

About the Company

• Hydro One is the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers.
• Has a history dating back over 110 years to 1906.
• Focused on providing exceptional customer service and building safe communities.
• Recognized by Forbes in its list of Canada’s Best Employers for 2026.
• Employer of the year 2026.

Equal Opportunity

• Hydro One seeks to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.
• Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.