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About the Role
Acquire additional inventory for the dealership by purchasing customer vehicles, providing an exceptional customer experience, and managing customer expectations throughout the We'll Buy Your Car process. Strive to deliver on the "check within an hour" promise.
Responsibilities
- Respond to incoming leads through various channels including websites, phone, internet, and walk-in traffic.
- Utilize resources to identify and engage private parties looking to sell their vehicle.
- Set up appointments with potential customers for vehicle appraisals.
- Execute the AutoNation We'll Buy Your Car Same-Day Payment process.
- Review vehicle condition reports and inspect vehicles onsite.
- Interact with customers in person and over the phone.
- Refer customers interested in trade-ins to the sales team.
Requirements
- High School diploma or equivalent.
- Extremely self-motivated.
- Ability to set and achieve targeted goals.
- Ability to drive an exceptional Customer experience.
- Demonstrated communication, prospecting, and interpersonal skills.
- Organization and follow-up skills.
- Experience and desire to work with technology.
- Use sound judgement, research, and excellent interpersonal skills to make offers on vehicles.
- Valid In-State Driver's License and an acceptable, safe driving record.
- Ability to sit and stand for prolonged periods of time.
Skills
- Communication
- Interpersonal skills
- Sales
- Customer service
- Prospecting
- Organization
- Follow-up
- Technology usage
- Judgment
- Research
Location
- Onsite
Work Type
- Full-time
Experience Level
- Preferred sales or customer service experience
Education Level
- High School diploma or equivalent
Salary/Compensations
- Hourly pay plus bonus for each vehicle purchased
Benefits
- Competitive benefits
- Career paths into finance, management, and beyond
- Competitive compensation
- 401k matching
- Health insurance
- Dental insurance
- Vision insurance
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access to deals and discounts through YouDecide
About the Company
- AutoNation is redefining the car-buying experience.
- AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions.
- With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services.
- Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
- AutoNation is the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150.
- We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry.
- We are passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat.
Equal Opportunity
- AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide.
- We welcome candidates from all backgrounds who are passionate about making a positive impact.
- Even if you do not meet every requirement, we encourage you to apply.
- Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.
- We value innovation, teamwork, and a commitment to making a positive impact in the world.