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About the Role

Reflex is seeking a detail-oriented HR Compliance Coordinator to manage daily compliance processes, including wage garnishments, unemployment claims, background checks, and employment verifications. This role is critical for maintaining accurate and timely compliance operations as the company scales.

Responsibilities

• Process wage garnishment orders, verify documentation, calculate withholding amounts, and coordinate with payroll.
• Track active garnishments and respond to agency inquiries within required deadlines.
• Respond to unemployment claims and requests for separation information within required deadlines.
• Gather documentation, submit accurate responses, and maintain complete case records for unemployment claims.
• Escalate contested or high-risk unemployment claims and contribute to their resolution.
• Administer Form I-9 and E-Verify processes, including document review and non-confirmation case resolution.
• Conduct periodic I-9 audits to ensure accuracy and completeness.
• Stay current on employment eligibility verification requirements across operating states.
• Complete employment verification requests promptly and professionally.
• Handle state-specific reporting for worker separations and new-hire filings.
• Maintain compliance data in HRIS and other internal systems.
• Generate routine compliance reports for leadership.
• Respond to worker questions about garnishment, unemployment, background screening, and other compliance processes.
• Assist with documenting employee relations cases and compliance matters.
• Escalate higher-risk situations appropriately.
• Provide cross-functional support to ensure consistent policy application.
• Help develop SOPs and checklists for each compliance process.
• Actively leverage AI tools and emerging technologies to improve workflow efficiency and accuracy.
• Support process improvement efforts, automation initiatives, and system enhancements.
• Assist with audits, government reporting, and other regulatory requirements as directed.

Requirements

• 1-2 years in an administrative, payroll, HR support, or compliance-adjacent role.
• Familiarity with multi-state employment regulations is a plus.
• Strong attention to detail.
• Comfort working with numbers, forms, agency portals, and tight deadlines.
• Demonstrated ability to leverage AI tools and technology to improve productivity and accuracy.
• Disciplined about following defined procedures and knowing when to escalate.
• Discretion and professionalism with confidential employee information.
• Clear written and verbal communication.
• Proficiency with standard office tools (Excel/Google Sheets, email, HRIS or payroll platforms).
• Experience supporting temporary, contingent, hourly, or multi-state workforce populations is a strong plus.

Skills

• Wage garnishments
• Payroll compliance
• Unemployment claims processing
• I-9 administration
• E-Verify
• Employment verifications
• State-specific reporting
• HRIS data maintenance
• Compliance reporting
• AI tools
• Process improvement
• Standard office tools (Excel/Google Sheets, email, HRIS or payroll platforms)

Location

• Austin

Work Type

• Hybrid

Experience Level

• 1-2 years

Benefits

• Equity grant
• Competitive salary
• Full health, vision, and dental benefits
• Flexible vacation policy

About the Company

• Reflex is transforming how over 15 million Americans work in retail.
• Our platform connects top-tier retail talent—our Reflexers—with leading apparel brands on-demand.
• We’re on a mission to create the best way to work in retail.
• Reflex operates across 25+ states with thousands of W2 retail associates powering stores nationwide.

Equal Opportunity

• Our customers and users come from all walks of life, and so do we.
• We hire great people from a wide variety of backgrounds.
• If you share our values and our enthusiasm to improve retail, you'll find a home here at Reflex.
• Reflex is proud to value diversity at our company.
• All qualified applicants will receive consideration for employment.