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About the Role
As a Service Manager at bcc, you will be responsible for the gastronomic planning and execution of events. You will collaborate closely with the internal project team, oversee gastronomic processes, ensure service quality, and maintain guest satisfaction. Additionally, you will contribute to the development of our gastronomic operations and lead and motivate service staff.
Responsibilities
- Responsible for the gastronomic planning and execution of events
- Collaborate closely with the internal project team
- Oversee gastronomic processes
- Ensure service quality
- Maintain guest satisfaction
- Develop gastronomic operations
- Lead and motivate service staff
Requirements
- Completed vocational training as a restaurant or hotel specialist (m/f/d) with a specialization in banqueting, or a comparable qualification
- Strong hands-on mentality
- Professionalism and service orientation are a given
- Good verbal expression
- Good English skills
Skills
- Service-oriented
- Gastronomic planning
- Event execution
- Team collaboration
- Process management
- Quality assurance
- Guest satisfaction
- Staff leadership
- Staff motivation
- Verbal communication
- English language proficiency
Location
- Berlin-Mitte
Work Type
- Full-time
- Flexible scheduling
Education Level
- Completed vocational training as a restaurant or hotel specialist (m/f/d) with a specialization in banqueting, or a comparable qualification
Benefits
- 35 hours per week
- Flexible work schedule
- 30 days of annual vacation
- Annual working time account
- Monthly benefit of choice (travel cost subsidy, company fitness, bike leasing, or tax-free vouchers)
- Sunday, holiday, and night surcharges
- Employer contribution of 25% to company pension scheme
- Free meals (including lunch, snacks, and drinks)
About the Company
- bcc is an event location centrally located in Berlin.
- Hosts over 60 events annually in business, science, and politics.
- A complex service provider for events, covering gastronomy, IT, cleaning, and event technology.
- Utilizes own material resources and employees.
- Coordinates all processes in detail to create a convincing overall product.