About the Role
The CM Specialist role is responsible for Configuration Management (CM) activities, ensuring all CM functions relative to identification, configuration change, status accounting, and audits are maintained in accordance with contractual requirements, CM practices, and QA standards. This role facilitates key CM boards and supports the analysis and implementation of Enterprise Change Requests (ECRs).
Responsibilities
- Review proposed changes (ECRs) and request for variances (RFVs), identify affected projects/customers and ensure contractual requirements for configuration are fulfilled.
- Collaborate with Program Management Office to identify customers with special configuration requirements.
- Ensure adequate information is available for customer review and approval when required.
- Perform impact analysis ensuring all affected items are fully identified and listed on the ECR/CIM.
- Assign proper ECR category and class of change.
- Ensure proposed changes are fully developed and assessed from a CM perspective.
- Verify that the details populated are clear, concise, and valid while meeting all defined requirements.
- Schedule ECA, CRB and CIB meetings as required; prepare and distribute agenda prior to meetings; record and distribute meeting minutes/actions post meeting.
- Facilitate ECA meetings, ensuring no mixed effectivity and that business impact, change effectivity, final material disposition, and final cost of the change are appropriately captured in each ECR.
- Facilitate CRB meetings, preparing ECRs with sufficient information (benefits vs cost vs implementation) for adequate business decisions.
- Compile a detailed change implementation plan and schedule for approved ECRs.
- Facilitate the CIB meeting to review change implementation plans and schedules with the cross-functional team to identify and quantify risks to schedule, and mitigate identified risks.
- Audit change packages to assure continuity between old and new datasets, and for releasing qualified datasets.
- Ensure accurate traceability of product configurations, and revise As-Built records based on change effectivity.
- Assess requests for variances (RFVs) to ensure departure from approved configuration is clearly captured, CM requirements are fulfilled, and affected datasets & builds are identified.
- Approve RFVs that meet CM requirements for further processing.
- Apply approved RFVs to As-Built records.
- Troubleshoot and resolve discrepancies related to serialization between PLM and ERP.
- Ensure regular interface with internal customers to coordinate priorities, issue resolution or provide guidance on CM processes and concepts.
- Coordinate/chair meetings as required.
- Assist with CM procedures maintenance.
- Support FCA/PCA activities as required.
- Support the development/implementation of departmental projects/goals.
- Perform other duties as required.
Requirements
- An effective communicator, able to articulate complex solutions clearly and concisely.
- Ability to interpret engineering documentation, product structures, and terminology.
- Ability to create and manage detailed project schedules.
- Exercises independent judgment in selecting and interpreting information with a CM mind set, handling deviations from standard methods and resolving difficulties.
- Comfortable and effective within a fast-paced business environment with rapidly changing, or at times, competing priorities.
- Analytical and problem-solving skills.
- Self-starter with ability to work independently and within a cross-functional team.
- Working knowledge of automated CM tools (PLM or ERP applications).
- Proficient knowledge of job area.
- May have practical knowledge of project management.
Skills
- Configuration Management
- Enterprise Change Assessment (ECA)
- Change Review Board (CRB)
- Change Implementation Board (CIB)
- Enterprise Change Request (ECR)
- Change Impact Matrix (CIM)
- Request for Variance (RFV)
- Product Lifecycle Management (PLM)
- Enterprise Resource Planning (ERP)
Location
- Toronto, Ontario
Work Type
- Contract
Experience Level
- Minimum 4 years of prior relevant experience with a Bachelor’s Degree
- Minimum of 2 years of prior related experience with a Graduate Degree
- Minimum of 8 years of prior related experience in lieu of a degree
Education Level
- Bachelor’s Degree
- Graduate Degree
Salary/Compensations
- $85,500-115,000
