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About the Role

Mispro fosters and ensures the responsible and humane use of in vivo research models within its network of AAALAC-accredited contract vivariums. The Site Operations Site Supervisor will provide tactical performance oversight to multiple Mispro Contract Vivaria (CVOs), ensuring high-caliber execution of animal welfare/compliance programs and assuring Mispro’s full compliance with federal, state, local, and accrediting regulations while actively advancing diversified novel preclinical research by an expansive client base.

Responsibilities

Ensure animal care standards, adherence to regulatory compliance standards, and consistency with facility operations for multiple Mispro sites.
Recognize and respond to standard rodent clinical conditions.
Ensure operational familiarity of site-specific BMS systems, emergency response processes, and contacts.
Ensure all required Vivarium operations documentation is maintained accurately and timely.
Implement departmental SOPs and policies.
Participate in daily animal care/facility responsibilities as necessary.
Provide performance oversight of a team of Animal Care Technicians.
Provide line management oversight of related animal care functions, including veterinary.
Prepare and coach staff on knowledge and skills needed to maintain a high-quality animal care program and professional development, including AALAS certifications.
Promote an energizing, recognizing, and inclusive team culture at the Site level.
Partner with other Site Supervisors to develop a regional team culture.
Host an in-house development committee to better Mispro service offerings and staff education.
Collaborate with the in vivo research community to proactively ensure optimal and consistent vivarium service support and animal care.
Maintain ongoing, proactive communications with key/incoming clients.
Respond and triage client-specific requests and miscues.
Manage orientation and onboarding of new clients.
Participate in/coordinate quarterly meetings and client events.
Collaborate with Quality Assurance (Compliance)/IACUC Chair to ensure adherence with institutional (IACUC, QA), governmental, and accrediting agency protocols, policies & guidelines, as well as corporate emergency/disaster preparedness program management by clients and staff.
Provide census numbers and animal-usage related metrics.
Maintain AAALAC accreditation.
Partner and collaborate with Technical Operations leadership to ensure clinical care, pathogen surveillance, and consistent animal care.
Collaborate with Sales and Marketing in showcasing facility abilities, onboarding new clients, responding to client needs/concerns, and assessing business/service opportunities.
Represent Mispro Site Operations at client/investor events.
Partner with Site Development to commission and open new facilities.
Ensure senior management visibility to operational opportunities & threats/risks to the consistent implementation of the corporate mission.
Manage site budgetary reporting, including client charge backs, per diems, and service applications.
Maintain fiscal awareness for regional spend, including staff, consumables, maintenance, and client support.
Explore/pursue cost-wise initiatives.
Perform ROI assessments on client offerings/service requests (new and current).
Able to lift 50 lbs, move heavy objects, work from a standing position for prolonged periods, and perform repetitive motion tasks.
Must be available to support weekend, holiday, emergency, and after-hour operational responsibilities.
Assist in supporting the program through other requested duties as necessary.

Requirements

Extensive working knowledge of operating practices for in vivo environments and models with a preclinical focus.
Working knowledge of regulatory standards (local, industry, federal, AAALAC, Mispro) governing the care and use of animals in research.
Familiarity with Cambridge Public Health/Cambridge Commissioner desired.
Ability to make appropriate, sustainable decisions regarding daily facility operations and to address unusual situations within animal research facilities.
Ability to assess and respond to clients' needs, identify prospective challenges, deescalate sensitive/emotional situations, and reach understanding among varied stakeholders.
Effectively collaborate with clients with diversified backgrounds, personalities, and beliefs.
Must be familiar with Microsoft Office Suite/Office, to include Excel, Word, PowerPoint, MS Teams.
Local accessibility with regular on-site presence at each location.
Able to travel nationally as needed.
Minimum of five (5) years vivarium operations (husbandry or related).
Two (2) years team or site leadership (inclusive).
History of involvement with successful AAALAC accreditations.
Expertise with Pharma, Biotech, Start-up/’stealth’, academic in vivo research environments.
Familiarity with common preclinical experimental techniques/disease models.

Skills

Animal welfare/compliance programs
Rodent clinical condition recognition and response
Vivarium operations
BMS systems
Emergency response
Documentation management
SOP implementation
Staff performance oversight
Coaching and development
Team building
Client communication
Client onboarding
Quality Assurance collaboration
IACUC protocols
Regulatory compliance
Budgetary reporting
Fiscal management
Cost-saving initiatives
ROI assessment
Microsoft Office Suite (Excel, Word, PowerPoint, MS Teams)
Verbal communication
Written communication
Presentation skills
Interpersonal skills
Organizational skills
Prioritization
Multitasking
Time management
Scheduling

Location

On-site at multiple Mispro vivaria

Work Type

Full-time
On-site

Experience Level

Site Supervisor
Minimum 5 years vivarium operations
Minimum 2 years team or site leadership

Education Level

2-year Veterinary Technology/Animal Science degree or 4-year Science degree (preferred)
Advanced degrees merited
LAT required
LATg preferred
ILAM, CMAR desirable

About the Company

Mispro fosters and ensures the responsible and humane use of in vivo research models within its network of AAALAC-accredited contract vivariums (primarily rodent).
Mispro is a service-based organization supporting multiple clients performing preclinical in vivo research studies.