Installation Quality Manager at King Quality Roofing | Bohemia, NY, US | Rezi

Installation Quality Manager at King Quality Roofing

Installation Quality Manager

King Quality Roofing · Bohemia, NY, US

1 months ago

Installation Quality Manager

King Quality Roofing · Bohemia, NY, US

2 months ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role plays a critical part in ensuring every project meets King Quality’s standards for craftsmanship, jobsite safety, cleanliness, and customer satisfaction. A typical day may include visiting job sites, coaching crews, performing light repairs, providing updates and status photos to homeowners, completing final walk-throughs, and collecting payments.

Responsibilities

  • Conduct jobsite visits throughout the installation process to inspect workmanship, quality, and compliance
  • Ensure crews follow King Quality standards, manufacturer specifications, and job scope details
  • Monitor jobsite safety, cleanliness, and professionalism
  • Provide clear guidance and feedback to crews when adjustments or corrections are needed
  • Document project progress, inspections, and quality checks through photos, videos, and CRM checklists
  • Communicate updates, concerns, and field observations to the Production Administration team
  • Verify materials delivered to jobsites and perform check-ins, audits, and returns
  • Process change orders and additional scope items as needed
  • Serve as the primary field contact for homeowners, providing updates and exceptional customer service
  • Conduct final walkthroughs to confirm quality standards and customer satisfaction
  • Ensure jobsites are clean, safe, and fully restored prior to project completion
  • Collect final payments and request customer reviews
  • Perform warranty assessments, pre-installation walkthroughs, and minor repairs as needed

Requirements

  • A valid driver’s license and clean driving record are required.
  • Comfortable using ladders and accessing roofs and attics safely.
  • Comfortable using technology and CRM tools.
  • Ability to manage multiple projects at different stages.
  • Strong troubleshooting skills with the ability to identify and resolve issues.
  • Ability to travel throughout the full service area.
  • Ability to adapt to changing schedules and priorities.
  • Strong communication and collaboration skills.
  • Ability to manage projects from start to completion.
  • Commitment to delivering an exceptional homeowner experience that creates raving fans.

Skills

  • Exceptional attention to detail and quality standards
  • Strong customer service and organizational skills
  • Bilingual in Spanish & English a plus

Location

  • Bohemia, NY
  • Long Island area

Work Type

  • Field Role
  • Full-Time

Experience Level

  • 1–3 years’ experience managing or inspecting residential exterior home improvement projects
  • Hands-on industry experience is strongly preferred

Salary/Compensations

  • $62,000 - $72,000 USD

Benefits

  • Health, Dental, and Vision Insurance
  • 401(k) with company match
  • Company sponsored Life and AD&D coverage
  • Paid time off for hourly & salaried employees
  • Opportunities for growth and on-the-job training
  • Company provided vehicle

About the Company

  • We are King Quality Roofing & Siding, serving the Long Island and Westchester markets with premium exterior home solutions.
  • With elite GAF credentials and decades of dedicated service, we deliver roofing, siding, and window installations backed by industry-leading warranties and consistent quality.
  • We offer a team-oriented environment with opportunities for career growth, and as we continue to expand, we seek reliable, safety-focused team members to support our operations!
  • Join our team and build your career with a company known for its integrity, standards of excellence, and genuine community focus.

Equal Opportunity

  • King Quality Roofing is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class.
  • If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information.