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About the Role

Tek Express – A Tech24 Company is seeking a Hot Side Service Technician to diagnose, troubleshoot, and repair commercial cooking equipment. You will perform preventative maintenance, test components, document service calls, and communicate repair status to customers. The role involves managing truck inventory, responding to service calls professionally, and representing the company with high-quality customer service.

Responsibilities

Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
Perform preventative maintenance to ensure safe efficient equipment operations
Test components and verify proper operation after repairs
Accurately document service calls, parts used, labor hours, and customer interactions in company system
Clearly communicate repair status, recommendations, and timelines to customers
Manage truck inventory to ensure proper parts and tools are stocked
Respond to service calls in a timely and professional manner
Represent the company with professionalism while delivering high-quality customer service
Follow all safety regulations and company policies
Participate in ongoing technical training and professional development opportunities
Participate in on-call rotation as assigned

Requirements

3+ years of commercial cooking equipment repair experience preferred
Valid driver’s license with a clean driving record required
Strong gas and/or electric troubleshooting experience
Solid understanding of mechanical systems and electrical components
Excellent customer service and communication skills
Ability to work independently with minimal supervision
Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
Ability to climb ladders, work from heights, and crawl in tight quarters
Own industry standard hand tools
Willingness to participate in an on-call rotation as needed

Skills

Commercial cooking equipment repair
Troubleshooting
Preventative maintenance
Mechanical systems
Electrical components
Customer service
Communication

Location

Lynbrook, NY

Work Type

Full-time

Experience Level

3+ years preferred

Salary/Compensations

$30-$40/hr

Benefits

Weekly Pay
Company vehicle, gas card, uniforms, and phone provided
Generous paid time off
Paid holidays
Your birthday off
Medical, dental, vision, and short-term disability coverage
Company-paid long-term disability and basic life insurance
Comprehensive training opportunities
401(k) with company match and immediate vesting
Employee Assistance Program (EAP)

About the Company

At Tech24, we invest in our technicians so you can focus on what you do best.
For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/

Equal Opportunity

Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.