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About the Role

The Revenue Operations Business Partner is a key operational partner to the C1 Sales organization and a core member of the Revenue Operations function. This role is responsible for driving disciplined execution across the revenue lifecycle, including sales process adherence, forecasting rigor, pipeline health, CRM data integrity, reporting accuracy, and operational insights within the assigned segment or region. The Revenue Operations Business Partner operates as an embedded individual contributor, partnering closely with Sales leadership to improve predictability, productivity, and decision-making while ensuring segment or regional execution aligns with enterprise Revenue Operations standards. The role focuses on inspection, enablement, and optimization rather than people management. This position delivers actionable insights, operational structure, and analytical support to Sales leaders, enabling consistent execution against the operating model defined by Revenue Operations. All responsibilities are executed in collaboration with the broader Revenue Operations team to ensure consistency, scalability, and alignment across the company.

Responsibilities

Implements, reinforces, and optimizes standardized revenue and sales processes within the assigned segment or region
Ensures consistent definitions and usage of pipeline stages, forecast categories, commit criteria, and CRM hygiene standards
Conducts regular process and data inspections; partner with Sales leadership to address gaps, risks, or inconsistencies
Supports onboarding and enablement of sellers, sales leaders, and support teams on Revenue Operations processes and expectations
Facilitates the weekly forecasting cadence for the assigned segment or region, ensuring data integrity, structured deal inspection, and consistent methodology
Monitors pipeline health indicators including coverage, aging, push risk, conversion trends, and deal velocity
Prepares segment- or region-specific forecast summaries, risk assessments, and insights for EVPs, RVPs, and leadership reviews
Provide data-driven recommendations to improve forecast accuracy, confidence, and predictability
Maintains and distributes dashboards covering pipeline, bookings, forecast variance, productivity, and performance KPIs for the assigned segment or region
Analyzes trends across bookings, pipeline creation, conversion rates, and seller productivity
Supports QBRs, MBRs, and strategic performance deep dives with actionable insights
Ensures all reporting aligns to enterprise definitions, metrics, and governance standards established by Revenue Operations
Drives adoption and effective use of CRM workflows and revenue systems across the assigned segment or region
Performs regular CRM audits to ensure data quality, completeness, and forecast readiness
Identifies workflow gaps or inefficiencies; collaborate with Revenue Operations and Systems teams on enhancements
Acts as the first escalation point for segment- or region-level CRM, forecasting, and reporting issues
Serves as the primary Revenue Operations partner to segment or regional EVPs, RVPs, and Sales Directors
Provides insights and recommendations across segmentation, territory coverage, pipeline strategy, and productivity trends
Supports sales planning, operational readiness, and business rhythm activities
Balances enterprise consistency with segment or regional needs while maintaining adherence to Revenue Operations standards
Partners with Finance, Services, Strategy, IT, Marketing, and other teams to resolve operational issues impacting revenue execution
Supports alignment across compensation inputs, territory planning, quota coverage, and GTM readiness
Surfaces systemic issues, risks, and opportunities to the Revenue Operations organization for continuous improvement
Participates in cross-functional initiatives focused on forecast integrity, margin awareness, data quality, and operational efficiency

Requirements

5–7+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related function
Strong analytical skills with the ability to interpret pipeline trends, forecast performance, and productivity metrics
Proven experience supporting segment- or region-based sales organizations
Ability to manage competing priorities with discipline, accuracy, and attention to detail

Skills

Proficiency with CRM platforms (Salesforce preferred)
Proficiency with BI tools (Power BI, Qlik, or similar)
Strong written and verbal communication skills with the ability to translate data into clear, actionable insights
Experience operating in multi-segment or multi-region sales environments
Familiarity with standardized forecasting methodologies and sales execution frameworks
Exposure to OEM-driven, managed services, or professional services sales motions

Location

Remote

Work Type

Full-time

Experience Level

5-7+ years

Salary/Compensations

$100,000 - $150,000

Benefits

401(k) Plan (35% employer match per dollar up to 10% employee contribution)
Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
RX Home Delivery
HSA with Employer Contribution
In-vitro Fertility (treatment coverage)
Dental
Vision (2 plans: 12-month and 24-month frames allowance)
FSA Plans (Healthcare, Dependent Care and Limited Purpose)
Pre-tax Commuter Plans
Employer-paid Life Insurance
Employer-paid Short + Term Disability
Long Term Disability (2 plans: Employer-paid or optional Self-paid)
Paid Parental Leave (4 weeks at 100%)
Employee Assistance Plan
Voluntary Life Insurance for team member, spouse and child
Voluntary Accidental Death for team member and spouse
Legal/ID Theft Plans
TeleHealth
Wellness via Omada Health (healthy living solution)
Travel Assistance
Business Travel Accident Coverage
Medical for foreign travel coverage
Employer-paid Pet Telehealth
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Volunteer Time Off
10 Holidays
Summer Sizzle
On Demand Pay (Daily Pay)

About the Company

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Equal Opportunity

C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.