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About the Role

Provide essential administrative and operational support to the Global Risk Operations team, maintaining resilience frameworks, coordinating crisis response logistics, tracking remediation actions, and offering foundational security and risk advice to ITV productions globally.

Responsibilities

• Provide foundational advice, guidance, and support for security, risk, and resilience queries to ITV Studios and third-party productions.
• Maintain and update central security and resilience policies, ensuring documentation is current, version-controlled, and accessible.
• Provide administrative support for governance meetings, including scheduling, agenda preparation, and minute-taking.
• Track and monitor actions from meetings, audits, and risk assessments, following up with stakeholders for timely completion.
• Lead the administrative coordination of the Company Incident Response Team (CIRT), including scheduling tests and emergency meetings, and acting as a loggist.
• Administer and operate AlertMedia (ITV’s mass messaging tool), ensuring contact groups are up-to-date and distributing critical communications.
• Assist in maintaining and auditing Business Continuity, Disaster Recovery, and Crisis Management Plans.
• Track post-incident and post-exercise remediation plans, ensuring departments close out identified gaps and action items.
• Serve as a support operator for the Global Risk Operations (GRO) toolkit, including Dataminr Pulse, Group Risk (Airtable), and the i-Sight reporting tool.
• Assist with data entry, trend analysis, and compiling risk metrics for management board reporting.
• Provide out-of-hours administrative and communications support during major crises or live incidents.

Requirements

• Proven experience in an administrative, project coordination, or junior risk/security role.
• An interest in or previous background working within media, broadcast, production, security, or operational environments.
• Comfortable using reporting tools, databases, and communication systems.
• Experience with mass notification systems (e.g., AlertMedia) is advantageous but not essential.
• Evidence of an interest in geopolitics, analysis, and risk and crisis management.
• Highly organised with strong attention to detail.
• Proven ability to minute fast-paced meetings, track complex actions, and hold stakeholders accountable.
• A proactive team player with a pragmatic, flexible approach to adapting to fast-paced business requirements and sudden incident response needs.

Skills

• Security
• Risk management
• Resilience
• Crisis response
• Administrative support
• Operational support
• Policy maintenance
• Meeting coordination
• Action tracking
• Incident management
• Mass notification systems
• Business continuity planning
• Disaster recovery planning
• Geopolitics
• Data entry
• Trend analysis
• Risk metrics reporting
• Reporting tools
• Databases
• Communication systems

Location

• White City, London

Work Type

• Out-of-hours support may be required

Experience Level

• Junior

Benefits

• Flexible working with a range of options
• Generous holiday allowance, plus option to buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days
• Opportunities to help you live a balanced and healthy life

About the Company

• Shaping culture is in the DNA of ITV.
• ITV is found in every home in the UK, with productions famous worldwide and at the forefront of the digital streaming revolution.
• Offers a fun working environment with opportunities to learn, grow, and make a real difference.
• Small enough that your impact's felt in the business, but big enough that your impact reaches millions of people.

Equal Opportunity

• ITV is for everyone.
• ITV strongly encourages applications for this role from disabled people.
• As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, ITV'll guarantee to take you to the next stage.
• Happy to discuss any support/personalisation needed during the application and selection process as part of reasonable adjustments.
• There may be a few exceptions where ITV is not able to take all eligible candidates to the next stage due to the volume of applications.