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About the Role

The Inclusion Support Coach will support youth and staff with crisis intervention and behavior management, ensuring students' full participation in all program activities. This role works closely with the Dean of Student Life to support students needing extra assistance, monitoring their progress through data collection and observation, and providing necessary information, support, and training.

Responsibilities

• Provide proactive behavior management, crisis intervention, and de-escalation support to youth, maintaining a safe, inclusive, and positive program environment.
• Serve as a positive role model by modeling professionalism, encouraging positive culture, and reinforcing appropriate behavior and social-emotional skills.
• Implement and monitor individualized behavior intervention plans, alternative schedules, and support strategies to meet the needs of individual youth.
• Collaborate with site leadership, teachers, youth workers, operations staff, and families to address youth needs, resolve conflicts, and ensure consistent implementation of behavior support plans and protocols.
• Design and deliver training and ongoing coaching to support staff professional development related to youth behavior, engagement, and classroom management.
• Maintain accurate records and documentation related to youth behavior, interventions, progress monitoring, and implementation of support plans.
• Assist in communicating with parents and guardians regarding youth behavior, interventions, progress, and behavioral responses or consequences.
• Support youth learning and engagement by providing individualized assistance, reinforcing lessons, and facilitating participation in program activities.
• Mediate conflicts and respond effectively to behavioral challenges, utilizing established behavior protocols, functional communication strategies, and counseling techniques.
• Supervise youth throughout program hours to ensure safety, engagement, and adherence to program expectations.
• Serve as a substitute youth worker or provide direct program support as needed to ensure continuity of operations.
• Participate in ongoing professional development, coaching, team meetings, and required trainings to strengthen program quality and effectiveness.
• Contribute positively to overall program operations and perform other duties as assigned.

Requirements

• High school diploma or GED required.
• Experience working with youth in grades K–8 in educational, youth development, after-school, or community-based settings required.
• Demonstrated success facilitating and managing groups of youth using positive behavior management and youth development practices.
• Strong verbal and written communication skills and the ability to build positive relationships with youth, families, colleagues, and community partners.
• Excellent organizational, documentation, time-management, and problem-solving skills, with the ability to work independently and collaboratively.
• Demonstrated commitment to serving a diverse student population, maintaining high professional and ethical standards, and supporting DREAM’s mission that all students can succeed.

Skills

• Crisis intervention
• Behavior management
• Data collection
• Observation
• Professionalism
• Positive culture encouragement
• Individualized behavior intervention plans
• Conflict resolution
• Staff training and coaching
• Record keeping and documentation
• Communication with parents and guardians
• Individualized assistance
• Conflict mediation
• Functional communication strategies
• Counseling techniques
• Youth supervision
• Teamwork
• Problem-solving

Location

• Bronx, NY

Work Type

• Part-time

Experience Level

• Entry-level

Education Level

• Associate’s degree preferred
• Completion of at least 60 college credits preferred
• Current college enrollment preferred
• Bachelor’s degree preferred
• ParaPro certification strongly preferred
• Child Development Associate (CDA) credential preferred
• Coursework in early childhood education, human development, special education, or a related field strongly preferred

Salary/Compensations

• $22 - $25 per hour

Benefits

• 403(b) retirement plan with employer matching up to 4% after one year of employment (12-month continuous period) in which you work a minimum of 1,000 hours
• Disability benefits
• Referral bonuses
• Discounted school meals through our in-house Scratch Food Program
• Access to our Employee Discount Program, offering savings on travel, entertainment, retail, and more
• Opportunity for high-performing part-time staff to apply for the DREAM Teaching Fellowship, potentially earning a Bachelors or Masters degree and becoming a full-time teacher at DREAM

About the Company

• Originally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs.
• Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom.
• We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools—growing our organization’s impact and leveling the playing field for all children.
• Visit wearedream.org to learn more.

Equal Opportunity

• At DREAM, diversity, equity, and inclusion are a matter of mission.
• DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters—it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom.
• DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive.
• We are dedicated to creating a world where youth, especially youth of color, have permission to dream—along with the tools and opportunities to make their dreams reality.
• DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter.