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About the Role

The Management Consulting Technology Performance team provides strategy and advisory assistance to improve the overall effectiveness of the Technology & Digital function for clients. This role offers hands-on client experience with direct access to executive management, working on numerous projects and managing several assignments. It fosters a mutually respectful team environment to help individuals perform at their best and advance their careers.

Responsibilities

Advise clients on digital transformation journeys, including strategy development, assessments, roadmap creation, and emerging technologies.
Advise CIOs on optimizing IT departments and capabilities.
Lead and develop your team.
Act as a project manager and liaison between stakeholders and users.
Perform technology assessments.
Evaluate business processes, anticipate requirements, identify areas for improvement, and implement solutions.
Prioritize initiatives based on business needs.
Update, implement, and maintain procedures.
Work closely with clients and technicians.
Participate in projects, develop project plans, and monitor performance.
Provide leadership, training, coaching, and guidance to junior staff.
Gather critical information from meetings and produce applicable reports.
Network internally and externally to develop sales opportunities.
Perform user acceptance testing.
Provide analysis, development, and documentation of improvement opportunities.
Facilitate user workshops to gather and document business needs, requirements, challenges, and weaknesses.
Continuously learn about RSM's services to enhance client value through service integration.
Assume active roles in technology assessments as knowledge and experience progress.
Stay up-to-date on the latest process and digital/IT advancements to automate and modernize systems and regulations.
Effectively document and communicate insights and plans to cross-functional teams and management.

Requirements

8+ years of experience in process intelligence, digital transformation, and/or software management, preferably in a platform-agnostic environment.
Knowledge of ERP, CRM, CPM, and other enterprise platforms.
Previous consulting experience advising on digital adoption, automation, and efficiencies.
Previous experience implementing technologies and migrating clients to SaaS/cloud environments.
Knowledge of enterprise architecture concepts across all domains.
Basic understanding of IT application lifecycle, general IT controls, and methods.
Experience developing Target Operating Models for clients.
Strong communication skills.
Critical thinking and creative problem-solving skills.
Ability to apply theoretical concepts and best practices to solve business problems.
Excellent planning, organizational, and time management skills.
Ability and willingness to travel up to 50% throughout North America.
Experience creating detailed reports and giving presentations.
Ability to anticipate and address client concerns and issues.
Demonstrated work ethic and ability to work effectively with people at all levels.
Bachelor’s degree.
Experience with various software solutions including Microsoft Project, Visio, PowerPoint, and Word.
Database knowledge (Microsoft SQL, and/or Access).

Skills

Process intelligence
Digital transformation
Software management
Platform agnostic environments
ERP
CRM
CPM
Enterprise platforms
Digital adoption automation
Technology implementation
SaaS/cloud migration
Enterprise architecture
IT application lifecycle
General IT controls
Target Operating Models
Communication
Critical thinking
Problem-solving
Planning
Organization
Time management
Reporting
Presentation
Microsoft Project
Visio
PowerPoint
Word
Microsoft SQL
Access

Location

North America

Work Type

Full-time
Hybrid

Experience Level

Manager

Education Level

Bachelor’s degree

Salary/Compensations

$98,000 - $167,000

Benefits

Competitive benefits and compensation package
Flexibility in schedule
Discretionary bonus based on firm and individual performance

About the Company

Leading provider of professional services to the middle market globally.
Purpose is to instill confidence in a world of change, empowering clients and people to realize their full potential.
Exceptional people are key to an inclusive culture, talent experience, and client relationships.
Offers an environment that inspires and empowers individuals to thrive personally and professionally.

Equal Opportunity

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.
RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.
If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.