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About the Role

The Scheduling Coordinator is responsible for supporting the day-to-day scheduling of caregivers, Personal Support Workers, nurses, and other care staff. This role requires strong communication skills, attention to detail, and the ability to respond quickly to changing client and staffing needs. The successful candidate must be organized, professional, and comfortable working in a fast-paced environment where priorities can change throughout the day.

Responsibilities

Coordinate and maintain staff schedules based on client care needs and employee availability
Communicate with caregivers, clients, families, and internal team members in a professional manner
Fill open shifts, manage schedule changes, and assist with last-minute staffing needs
Confirm staff attendance, availability, and shift details as required
Update scheduling software and maintain accurate scheduling records
Respond to calls, emails, and scheduling inquiries in a timely manner
Escalate client concerns, staffing issues, cancellations, or urgent matters to management when needed
Support continuity of care by helping ensure consistent staffing whenever possible
Follow company policies, confidentiality requirements, and documentation procedures
Assist with other administrative and operational duties as assigned

Requirements

Previous scheduling, staffing, administrative, or customer service experience is preferred
Experience in home care, health care, staffing, or a related environment is an asset
Strong verbal and written communication skills
Excellent organizational and time-management skills
Ability to multitask and remain calm under pressure
Strong attention to detail and accuracy
Comfortable using scheduling software, email, Microsoft Office, and phone systems
Professional, dependable, and able to work both independently and as part of a team
Ability to handle confidential information with discretion
Ability to work in a high pace environment and handle stressful situations

Location

Toronto, Ontario

Work Type

Full-Time
Part-Time
Temporary
Permanent

Benefits

Supportive and professional team environment
Opportunity to gain experience in the home health care sector
Potential for long-term employment
Meaningful work supporting clients, families, and frontline care staff

About the Company

C-Care Health Services is a Toronto-based home health care agency providing professional and compassionate care services to clients and families across the Greater Toronto Area.

Equal Opportunity

C-Care Health Services is an equal opportunity employer, and we remain committed to establishing a hiring process that is fair, equal, and inclusive.
Our commitment to diversity and inclusion is integral to our values, and we strive to create a workplace that is accepting of unique perspectives and talents of every team member.
Rest assured that your application will be assessed based purely on skills, qualifications, and operational needs.
If you require an accommodation to submit your application or participate in the hiring process, please contact hr @c-care.ca. We are happy to work with you and support you through the hiring process to ensure that we meet your accessibility needs.