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About the Role

Reporting to the Chief Commercial Officer, this role is responsible for developing McLarens’ reputation in the London market, managing existing relationships, and seeking new opportunities in general and specialty adjusting. The position requires extensive knowledge of international markets, significant involvement with overseas teams, and management responsibility for the London Market team.

Responsibilities

• Lead and coordinate business efforts to protect and enhance McLarens’ established reputation in the London Market.
• Focus on continued development and expansion of the businesses claims solutions for the London market.
• Develop and execute regional strategic growth plans for the Lloyd's & London Market, collaborating with local adjusting teams, client services teams, senior leadership teams and London International team.
• Develop and execute global specialty line strategic growth plans for the Lloyd's & London Market, collaborating with global specialty line heads.
• Identify and capitalise on new business opportunities within the market to drive growth and increase market share.
• Oversee the weekly activities of the Lloyd’s and London Market team, ensuring efficient and effective exposure to the London Market.
• Build and maintain strong relationships with key clients including at underwriters, brokers, and other stakeholders within the Lloyd’s and London markets.
• Provide expert guidance and consultation to clients, ensuring high levels of satisfaction and client retention.
• Monitor market trends, emerging risks, and competitive dynamics to inform strategic decisions and innovation within the business.
• Effectively communicate market insights to the organisation, ensuring alignment and proactive response to market changes.
• Effectively utilise the CRM system and drive usage through the team, monitoring team performance, leads, opportunities and client engagement.
• Undertaking projects and other ad hoc work as required.

Requirements

• Established Lloyd’s and London Market personal reputation.
• Wide knowledge of international markets, North America especially.
• Excellent communication, presentation, organisational and inter-personal skills.
• A proven track record of building strong and trusted working relationships, externally and internally.
• Strong stakeholder management with the ability to balance multiple deadlines.
• A proven people manager.
• Experience of using data reporting and analytical tools e.g., Power BI.
• Personal pride and drive to deliver outputs on time, with a focus on quality and communication.

Location

• London Market

Work Type

• Hybrid work
• Flexible schedule

Salary/Compensations

• Competitive salary and performance-related incentives.

Benefits

• Access to technical training, global knowledge-sharing, and career growth opportunities.
• Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable).
• Opportunity to work with colleagues and clients across different countries.
• A collaborative environment where your voice and contribution are valued.

About the Company

• Since 1932, McLarens has been a premier independent loss adjusting and forensic technical services firm, with a global network that delivers consistently excellent service supported by deep local expertise.
• Our work spans industries and the globe. From disaster relief to aviation, engineering to natural resources, our people get everything they need to impact lives on a global scale.
• We take our development seriously and offer careers that empower our people to strive for bigger goals and reach new heights.
• Our Loss Adjusters boast an average of over 20 years' experience.
• We’re building a culture where talent shines. Where ambition is everything. And people come first.
• At McLarens, our commitments shape every experience- for our clients, our people, and the communities we serve.
• Purpose: Positively impacting people and communities across the globe.
• Progress: Excellence, expertise, and growth opportunities.
• Place: Our culture of empowerment, support and belonging.
• Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought Leadership, and Accountability.

Equal Opportunity

• Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.