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About the Role

Join the Sales team to build relationships that grow Spotify's business. You will support the sales cycle from RFP submission to campaign optimization, providing consultative client service focused on revenue growth. This client-facing role involves strategic planning, consultative selling, project management, and data-led storytelling.

Responsibilities

• Build deep client relationships to deliver outstanding customer service to Spotify’s advertiser and agency partners.
• Act as the client’s primary point of contact, fielding requests & questions and interacting directly with clients throughout the sales and campaign lifecycle.
• Be responsible for the RFP response and media planning strategy across all buying channels.
• Regularly participate in client meetings to deepen relationships via high value client engagement, including campaign prep & launch, ongoing optimization recommendations, campaign reporting, and wrap ups.
• Partner with cross-functional internal organizations to structure campaigns to meet important metrics and deliver desired outcomes.
• Lead all aspects of the campaign set up, launch and activation processes, including creative production management, spec review, asset collection, and ensuring accurate creative trafficking.
• Monitor campaign pacing, delivery and performance reporting and optimize/revise media plans to meet client objectives.
• Leverage campaign reporting and insights to proactively identify, pitch, and close incremental and expansion opportunities to help grow the business.
• Lead projects involving sophisticated work streams and cross-functional collaboration (internally and externally).
• Serve as the product authority by educating clients and their agencies on Spotify’s new and existing products, as well as advising on standard processes and tailored campaign optimizations.
• Review, interpret and present data, including brand measurement studies, providing comprehensive campaign insights, recommendations, and findings via effective data storytelling.
• Own the post-campaign analysis with takeaways and recommendations to drive repeat business.
• Collaborate cross-functionally on initial billing and revisions to ensure invoices are accurate and delivered on time.
• Adhere to internal standard methodology guidelines, processes, and operating cadences.

Requirements

• Have a Bachelor's degree, preferably in Sales, Advertising, Marketing, or Business.
• Have a minimum of 3 years experience in digital media, planning and/or buying.
• Have strong industry knowledge and a desire to grow within the digital media industry.
• Have a strong understanding of advertising performance metrics and the advertising ecosystem.
• Have a working knowledge of the programmatic advertising space, including its opportunities and challenges.
• Have a reputation of providing outstanding customer service.
• Have the ability to translate client requests to make recommendations that meet business objectives and deliver desired outcomes.
• Able to craft impactful sales rationale stories by using data and research.
• Highly organised and focused multi-tasker with strong attention to detail who can work independently within a team focused organisation.
• Work effectively with cross-functional teams and all levels of management (internally and externally).
• Thrive in a fast-paced, deadline and detailed oriented environment and have excellent verbal, written, and presentation skills.
• Possess strong presentation and communication skills.
• Excellent dexterity in Excel and PowerPoint, and have experience working within CRMs, OMSs, ad servers and other digital media tech systems.

Skills

• Digital media
• Planning
• Buying
• Advertising performance metrics
• Advertising ecosystem
• Programmatic advertising
• Customer service
• Data storytelling
• Excel
• PowerPoint
• CRMs
• OMSs
• Ad servers
• Digital media tech systems

Location

• London

Work Type

• Hybrid

Experience Level

• 3+ years

Education Level

• Bachelor's degree

About the Company

• Sell what you love. For us and millions of users across the globe, that’s Spotify.
• Our platform is for everyone, and so is our workplace.
• The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking!
• At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone.
• We have ways to request reasonable accommodations during the interview process and help assist in what you need.
• If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.

Equal Opportunity

• Spotify is an equal opportunity employer.
• You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones.
• So bring us your personal experience, your perspectives, and your background.
• It’s in our differences that we will find the power to keep revolutionizing the way the world listens.