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About the Role

Lead the technical product strategy and operational outcomes for a suite of operations applications, balancing product direction, technical delivery, and operational ownership. Work closely with business product leaders, analysts, developers, architects, and risk and security teams to deliver secure, reliable, and scalable production services.

Responsibilities

• Own the roadmap and backlog for assigned applications, prioritizing feature delivery, technical debt, reliability, security, and integration work.
• Develop and maintain security and risk roadmaps aligned with enterprise security standards.
• Translate stakeholder needs into clear user stories, technical requirements, and acceptance criteria.
• Lead technical design discussions with architects and development teams.
• Scope proofs of concept and validate target-state architectures.
• Coordinate releases and readiness checks, and lead post-release reviews.
• Own production operations for assigned services, including incident coordination, root cause analysis, runbooks, and automation.

Requirements

• Degree in IT, Computer Science, or equivalent experience.
• Experience in technical product management, technical ownership, or senior delivery roles.
• Proven experience with Agile delivery methods, backlog management, story writing, and acceptance criteria.
• Practical knowledge of identity and access management (Okta, SSO, OAuth, OIDC).
• Experience embedding security into delivery, including threat and risk assessments, automated security testing, secrets management, and secure deployment practices.
• Appropriate approval to work in Australia.
• Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment.

Skills

• Adobe Experience Manager authoring
• Adobe stack components (Adobe Target, Adobe Launch)
• Reading and discussing code and architecture with developers
• Observability and monitoring tools
• Using telemetry to improve reliability, performance, and security posture

Location

• Melbourne
• Sydney

Work Type

• Hybrid
• Full-time

Experience Level

• Technical product management
• Technical ownership
• Senior delivery roles

Education Level

• Degree in IT
• Degree in Computer Science
• Equivalent experience

Benefits

• Professional development opportunities
• Interesting work
• Supportive leaders
• Vibrant and inclusive culture
• Range of career opportunities
• Benefits and rewards to enhance well-being

About the Company

• Marsh is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
• With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
• Marsh is committed to creating a diverse, inclusive and flexible work environment.
• Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
• Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Equal Opportunity

• Marsh is committed to creating a diverse, inclusive and flexible work environment.
• We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.