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About the Role

Penguin Random House UK is seeking a TikTok Shop eCommerce Executive to shape how readers discover and buy books through TikTok Shop. This role supports the day-to-day running and optimization of activity across titles, promotions, affiliates, and LIVE commerce on a growing platform.

Responsibilities

• Setting up and managing product titles for creators, including commission rates and sample allocation.
• Optimizing TikTok Shop product pages with clear copy and strong imagery.
• Supporting product selection, pricing, monthly discounting, gift with purchase set ups, TikTok Shop campaigns and ad hoc promotions.
• Monitoring and reporting on affiliate activity and performance.
• Building and updating affiliate webinar decks and maintaining rolling collaboration invitations for affiliate authors.
• Supporting LIVE commerce activity, including creating assets, setting up dashboards ahead of broadcasts and operating the LIVE dashboard during broadcasts.
• Supporting post-LIVE and post-campaign reporting, helping to identify key insights and learnings.
• Monitoring customer reviews within TikTok Shop.
• Tracking stock levels and communicating stock movements to divisions.

Requirements

• An entrepreneurial mindset, happy to get stuck in, learn quickly and help to shape how we do things as TikTok Shop develops.
• Experience of working with TikTok Shop, shoppable content, marketplace activity or other similar eCommerce platforms.
• A strong interest in TikTok Shop from a commercial and shopping perspective.
• Strong coordination skills, with the ability to keep track of moving parts across campaigns, products, creators, affiliates and internal teams.
• An analytical, curious and data driven approach, with confidence in using performance insight to understand what is working and where we can improve.
• Strong communication skills and the ability to build positive working relationships with colleagues across Digital Marketing, eCommerce and the wider business.
• A flexible and organised approach, with the ability to work in a fast-paced environment where priorities can shift quickly.
• Experience of the book category would be a real advantage.
• Direct TikTok Shop experience would be ideal, but candidates with strong eCommerce experience (e.g., Shopify or another marketplace platform) who can show a clear understanding of the TikTok Shop opportunity are also welcome.

Skills

• TikTok Shop
• Shoppable content
• eCommerce platforms
• Coordination
• Analytical skills
• Data-driven approach
• Communication skills
• Flexibility
• Organization

Location

• London
• Hybrid

Work Type

• Hybrid working
• Fixed term contract
• Full-time

Experience Level

• Mid-level

Salary/Compensations

• £32,000 per annum and upwards depending on how your skills and experience align to the role

Benefits

• Benefits

About the Company

• Penguin Random House UK is a company that believes in the power of authenticity and human creativity.
• We celebrate creativity and diverse perspectives.

Equal Opportunity

• As a Disability Confident Committed organisation, we offer interviews to candidates with a disability who meet the essential criteria for the role, and opt-in on their application form.