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About the Role
This leadership role is responsible for driving innovation, quality, compliance, and continuous improvement initiatives within SSI's Local Area Coordination Program. The position enhances outcomes for people with disability, strengthens organizational performance, and supports service excellence.
Responsibilities
- Lead innovative projects and business improvement initiatives that strengthen participant outcomes, workforce capability and social impact.
- Drive organisational change, program transformation and continuous improvement initiatives across the LAC Program.
- Monitor quality performance and audit outcomes, ensuring alignment with NDIA and program requirements.
- Prepare and contribute to strategic reports, business cases, funding submissions and organisational planning activities.
- Build and maintain productive partnerships with the NDIA, community organisations and key stakeholders.
- Lead, coach and develop a high-performing team that promotes a culture of quality, accountability, learning and continuous improvement.
Requirements
- Relevant tertiary qualifications in Human Services, Disability, Allied Health, Social Work, Community Services or a related discipline.
- Minimum five years' leadership experience within community services, disability services, human services or the not-for-profit sector.
- Demonstrated experience leading large-scale business improvement, organisational change, service development or transformation projects.
- Strong understanding of compliance, governance, quality assurance, risk management and policy frameworks.
- Experience developing, reviewing and implementing policies, procedures and organisational frameworks.
- Exceptional leadership skills with proven success developing high-performing teams and positive workplace culture.
- Excellent analytical, problem-solving and report-writing skills, with the ability to communicate complex information clearly and effectively.
- Strong stakeholder engagement skills, including experience working collaboratively with government agencies, community organisations and cross-functional teams.
Skills
- Business Improvement
- Compliance
- Governance
- Quality Assurance
- Risk Management
- Policy Development
- Leadership
- Team Development
- Stakeholder Engagement
- Analytical Skills
- Problem-Solving
- Report Writing
Location
- Sydney
- South West Sydney
Work Type
- Full-time
Experience Level
- Minimum five years' leadership experience
Education Level
- Relevant tertiary qualifications in Human Services, Disability, Allied Health, Social Work, Community Services or a related discipline.
Benefits
- Meaningful work that makes a real difference in the lives of people and communities.
- The opportunity to lead innovative projects that influence service design and organisational outcomes.
- Professional development and career growth opportunities.
- Flexible work arrangements and a supportive leadership culture.
- A diverse, inclusive and values-driven workplace where everyone belongs.
- Salary packaging of up to $15,900 per year for increased take-home pay.
About the Company
- SSI is a leading national not-for-profit organisation working with refugees and migrants, people with disability, and diverse communities to create opportunity, inclusion and belonging.
- SSI strives to be an inclusive workplace for all people. We recognise that we operate in diverse communities and welcome applications from people of all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTQIA+ people, veterans, refugees and people with disability.
Equal Opportunity
- SSI strives to be an inclusive workplace for all people. We recognise that we operate in diverse communities and welcome applications from people of all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTQIA+ people, veterans, refugees and people with disability.