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About the Role

As the Property Systems Lead, you will own the technology that ensures our properties operate safely, securely, and efficiently. You will lead the strategy, support, and continuous improvement of critical property systems, including resident safety platforms, access control, and operational technology across our national portfolio.

Responsibilities

• Own the operational performance, reliability, and lifecycle of property technology systems.
• Lead system upgrades, deployments, and continuous improvement initiatives across the portfolio.
• Act as the senior escalation point for complex property technology incidents.
• Manage vendors, system integrators, and service providers to deliver high-quality outcomes.
• Drive security, compliance, and governance across operational technology platforms.
• Partner with Operations, Facilities, Cyber Security, and IT teams to deliver exceptional service.
• Support budgeting, forecasting, and lifecycle planning for property technology assets.
• Develop documentation, standards, and processes while mentoring the Service Desk team.
• Participate in an on-call roster.
• Undertake occasional interstate travel across our national portfolio.

Requirements

• Proven experience managing property technology, operational technology, or enterprise infrastructure environments.
• Experience managing vendors, technology projects, and multi-site operations.
• Understanding of cyber security, risk management, and technology governance.
• Excellent stakeholder management skills with the ability to influence at all levels.
• Highly organised, proactive, and solutions-focused with strong leadership capability.
• Experience within property, hospitality, retirement living, or student accommodation will be highly regarded.

Skills

• Strong knowledge of Windows environments.
• Strong knowledge of networking fundamentals.
• Strong knowledge of IT service management principles (ITIL).

Location

• Sydney CBD

Work Type

• Full-Time
• On-Site (5 Days)

Education Level

• Tertiary qualification in Information Technology, Computer Science, or a related discipline.

Benefits

• Competitive rewards.
• Recognition programs.
• Lifestyle benefits.

About the Company

• Founded in 2013 as Scape Australia, leaders in student housing, we've since grown into a vertically integrated living platform known as The Living Company.
• We manage $17B in assets across Student Living (Scape), Rent to Live – Affordable Housing (RTL Co.), and Retirement Living (Aveo), spanning site origination, investment, planning, design, development, construction, and operations.
• The Living Company is reshaping the way Australians live by delivering sustainable, community-driven, and high-quality spaces across the country.
• We have a strong focus on wellbeing, growth, and inclusive culture.

Equal Opportunity

• At The Living Company, we honour and welcome the rich heritage and contributions of First Nations and Indigenous peoples.
• Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives.
• Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated.