About the Role
Step into a rewarding role as a Nursing Assistant where you will bring excellent customer-facing skills and a genuine passion to deliver an exceptional service to our donors. You will play a key role in supporting our donors through their donation process. Full training is provided so, along with the above, all you need is the curiosity and motivation to learn the process of collecting blood and biological product.
Responsibilities
- Greet and interview potential donors to understand their eligibility and suitability to donate
- Create a donor experience they’ll love and want to come back
- Complete routine blood pressure and haemoglobin tests
- Set up machines and collections equipment
- Insert and remove needles safely to collect whole blood, plasma, and platelets
- Monitor donors post-donation and assist them with rebooking their next donation
- Work collaboratively to achieve collection targets
Requirements
- Proven customer-facing experience
- Comfortable with needles and blood/biological materials
- Occasionally lift between 9-22.7kgs
- Support and foster a fantastic team culture
- Frequently stand, walk and bend to set up and pack down machines and blood products
- Flexible to work varied shifts on a fortnightly rotating roster from Monday to Sunday, including weekends and afternoon shifts
Skills
- Excellent customer-facing skills
- Genuine passion to deliver an exceptional service
- Curiosity and motivation to learn
- Apply customer-facing experience to create positive, welcoming interactions
Location
- Town Hall Donor Centre, New South Wales
Work Type
- Permanent
- Part-Time
- 60.00 hours per fortnight over 9 shifts
- Varied shifts across a rotating roster - Monday to Sunday
Experience Level
- No previous blood collection experience is required
Salary/Compensations
- $33.12 per hour + Penalties (if applicable) + Super + Salary Packaging
Benefits
- Minimum 5 weeks annual leave (up to 6 weeks)
- Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
- 14 weeks paid parental leave - no waiting period for either parent
- Dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
About the Company
- Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters.
- Our purpose is simple: life giving donations, for life changing outcomes.
- We want to help you build a fulfilling career with Lifeblood.
- We place our employee's well-being at the forefront and express gratitude and care for one another.
- An Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.
- Being part of an organisation that is the heartbeat of the nation.
Equal Opportunity
- We are proud to be a Circle Back Initiative Employer for 2026 and commit to respond to every applicant.
