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About the Role

This Permanent Part-Time Position for Support Workers based in North Ryde involves supporting people living with disability to live and recover within the community. The role focuses on empowering customers by supporting them to build independence, identify and achieve goals, engage in activities of daily life, and encourage genuine connections within the community, with a focus on wellness and re-ablement. A positive, authentic, and inclusive personality is essential.

Responsibilities

Collaborate with customers to develop individualised person-centered support plans that incorporate their identified wellbeing needs, strengths, and goals.
Provide support to customers to improve their independence by assisting with skill development, transport, social activities, supporting with finances, attending appointments, cooking, medication, and personal care.
Support and encourage customers to participate in activities of their choice, such as social, leisure, sporting, educational, and employment activities.
Keep customer records up to date on a daily basis using online systems and electronic databases.
Develop and maintain professional relationships and networks with customers, families, caregivers, and key stakeholders.
Support customers to navigate the sector to access any additional services they may require.
Seek innovative ways to enhance the recovery journey and overall customer experience with New Horizons.

Requirements

Minimum Cert III in Disability, Mental Health, Peer Work, Individual Support or equivalent.
Valid NSW Drivers License (Class C), with ability to drive large cars and/or vans.
Australian Police Check, NSW WWCC and NDISWC or willingness to obtain before commencing the role.
A strong set of values that guides your work, incorporating organisational values of Passion, Integrity and Respect.
Great computer skills with proven ability to use Microsoft Office and customer relationships management systems.

Skills

Microsoft Office
Customer relationships management systems

Location

North Ryde

Work Type

Permanent Part-Time
Full-time

Experience Level

Up to 64 hours per fortnight

Education Level

Cert III in Disability, Mental Health, Peer Work, Individual Support or equivalent

Salary/Compensations

Above the award pay, penalty rates

Benefits

Professional Development
Supportive Team Environment
Innovative Culture
Flexible Work Arrangements
Community Engagement
Diverse and Inclusive Workplace
Not for Profit Salary Packaging
Fitness Passport
Clinical Supervision & Peer Support
Development Opportunities

About the Company

New Horizons is passionate about creating a unified organisation where teams work seamlessly together to deliver exceptional outcomes.
With over 55 years of experience, New Horizons is a leading provider of Disability, Aged Care, and Community Support Services, committed to empowering individuals to live their best lives.
The organisation invests in employee future with ongoing training and mentoring, clear career advancement pathways, opportunities to specialise in Aged Care and Disability Support, and a rewards and recognition program.

Equal Opportunity

New Horizons values diversity and encourages applications from people from all walks of Life.
Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life.
Our workforce proudly reflects the local communities we connect with and support.
New Horizons is an equal Opportunity Employer, and our people represent the community which we service.
We invite all the applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.