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About the Role
This is an excellent opportunity for a clinical professional with strong CRM expertise who enjoys working directly with clinicians, supporting complex procedures, and driving positive patient outcomes. In this field-based role, you'll provide technical support during device implants, follow-up clinics, and troubleshooting activities across NSW and the ACT, with the majority of work occurring between Sydney and Canberra. Occasional interstate travel will also be required. Working closely with Territory Managers and healthcare professionals, you'll play a critical role in supporting Abbott's pacemaker, ICD, CRT, and leadless pacing technologies while building strong clinical relationships across your territory.
Responsibilities
- Provide technical support during pacemaker, ICD, CRT, and leadless device implant procedures.
- Support post-operative follow-ups, device clinics, and troubleshooting activities.
- Deliver education and training programs for clinicians and hospital staff.
- Attend product and clinical training programs, including certification requirements.
- Partner with Territory Managers to understand customer needs and support business objectives.
- Maintain advanced product knowledge across Abbott's CRM portfolio.
- Assist with product launches and market development initiatives.
- Gather and communicate market intelligence, including customer insights and competitor activity.
- Ensure all administrative and compliance requirements are completed accurately and on time.
Requirements
- Tertiary qualification in Biomedical Engineering, Medical Science, Human Movement, Nursing, Cardiac Technology, or a related discipline.
- Minimum of 2 years' experience working with Cardiac Rhythm Management products.
- Demonstrated experience supporting low and high voltage CRM device implants and follow-up care.
- Ability to participate in an on-call roster relevant to the position.
- Strong clinical troubleshooting and customer engagement skills.
Skills
- Cardiac Rhythm Management products
- CRM device implants and follow-up care
- Clinical troubleshooting
- Customer engagement
Location
- NSW/ACT
- Sydney
- Canberra
- Australia > Macquarie Park : 299 Lane Cove Road
Work Type
- Field-based
- 12 months parental leave contract
- Yes, 20 % of the Time
Experience Level
- Experienced
Education Level
- Tertiary qualification in Biomedical Engineering, Medical Science, Human Movement, Nursing, Cardiac Technology, or a related discipline.
Salary/Compensations
- N/A
Benefits
- Career development with an international company
- Amazing health and wellness benefits and perks
About the Company
- Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.
Equal Opportunity
- An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.