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About the Role

As a Peer Worker, you will use your personal journey of overcoming adversity to inspire, support and empower people facing similar challenges. Through authentic relationships, coaching and group facilitation, you will help individuals build confidence, strengthen their wellbeing and work towards achieving their personal goals. You will work alongside clients to provide recovery-oriented, person-centred support that promotes independence, resilience and social inclusion. Working collaboratively within a multidisciplinary team, you will contribute to the planning and delivery of peer-led groups, outreach activities and service improvement initiatives, ensuring the voices and experiences of clients remain at the centre of everything we do.

Responsibilities

• Provide one-on-one coaching and facilitate peer support groups using recovery-oriented and lived expertise practices
• Support clients to identify their strengths, develop practical life skills, and strengthen connections with their communities
• Use your lived experience to inspire hope, promote recovery, and support clients in achieving their personal goals
• Build trusting, respectful relationships with clients while maintaining appropriate professional boundaries
• Collaborate with colleagues to plan, deliver and continuously improve peer-led programs and activities
• Deliver outreach support to clients in community settings as required
• Advocate for client voice and contribute to creating inclusive, person-centred services
• Maintain accurate client records, case notes and program documentation in line with organisational and accreditation requirements
• Contribute to a positive team culture by participating in meetings, training, service improvement initiatives and reflective practice
• Develop and maintain effective relationships with internal teams, community organisations and external stakeholders to achieve positive outcomes for clients

Requirements

• A relevant qualification in community services, social services or a related discipline, or equivalent experience
• Cert IV in Mental Health Peer Worker (willing to obtain)
• Lived experience of mental health challenges, disability, homelessness, addiction or substance use, and a willingness to use this experience safely and purposefully within a lived expertise framework
• Experience working in mental health, community services or a related field
• An understanding of recovery-oriented practice, the consumer movement and person-centred support
• Strong communication and relationship-building skills with the ability to engage people from diverse backgrounds
• Sound administration and computer skills, including experience using Microsoft Office and client management systems
• The ability to work effectively in a dynamic environment while managing competing priorities
• Driver’s Licence and Valid WWCC
• Undertake a national police history check, qualifications, and referee checks before starting work

Skills

• Lived experience of mental health challenges, disability, homelessness, addiction or substance use
• Recovery-oriented practice
• Person-centred support
• Communication skills
• Relationship-building skills
• Administration skills
• Computer skills
• Microsoft Office
• Client management systems

Location

• Botany, NSW

Work Type

• Permanent
• Full Time

Education Level

• Cert IV in Mental Health Peer Worker

Salary/Compensations

• $81K + Super + Salary Packaging

Benefits

• Rewarding Work
• Not-for-profit salary packaging, reducing your tax
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

About the Company

• Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive.
• Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact.
• Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.
• We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services.
• Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more.
• Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential.
• That’s why we stand together with Australians in need, until they can stand for themselves.

Equal Opportunity

• We are committed to creating a diverse and inclusive working environment.
• We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
• So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
• If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.
• We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.
• For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au