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About the Role

The General Manager at Wingstop oversees all restaurant operations to ensure exceptional customer service, operational efficiency, and profitability. This role involves leading a diverse team to achieve sales targets, maintain high-quality food standards, and uphold brand reputation. The General Manager manages staffing, training, inventory control, and financial performance while fostering a positive work environment and ensuring compliance with health and safety regulations.

Responsibilities

Lead daily restaurant operations including staff management, scheduling, and training to ensure smooth and efficient service.
Monitor and analyze financial performance, including sales, labor costs, and inventory management to meet budgetary goals.
Maintain high standards of food quality, safety, and cleanliness in compliance with company policies and health regulations.
Develop and implement strategies to enhance customer satisfaction and increase repeat business.
Recruit, mentor, and develop team members to build a motivated and high-performing workforce.

Requirements

High school diploma or equivalent.
Minimum of 3 years of experience in restaurant management or a similar leadership role.
Proven ability to manage budgets, control costs, and drive sales growth.
Strong knowledge of food safety standards and labor laws.

Skills

Leadership
Communication
Financial acumen
Organizational skills
Problem-solving
Proficiency with POS systems
Proficiency with scheduling software

Experience Level

3 years of experience in restaurant management or a similar leadership role

Education Level

High school diploma or equivalent
Bachelor’s degree in Business Management or related field preferred