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About the Role
As Account Manager, you will own the full lifecycle of existing venue relationships, ensuring schools continue to choose Code Camp by growing student numbers and adding new courses where demand exists. This role focuses on deepening existing partnerships and ensuring smooth operations.
Responsibilities
- Build, retain, and grow lasting partnerships with schools.
- Drive student enrolments and identify opportunities to expand Code Camp programs.
- Resolve operational issues, parent concerns, and school feedback.
- Lead and coach a team of Venue Managers to deliver outstanding results.
- Work closely with Sales, Marketing, and Operations to maximize venue performance.
- Use data and insights to improve retention, forecast growth, and identify new opportunities.
- Collaborate with Marketing on enrolment campaigns, audience selection, and school-facing communications.
- Serve as the trusted partner for schools, ensuring an exceptional experience from onboarding through long-term renewal.
Requirements
- Experience in an operations, logistics, events, program coordination, or service delivery role.
- Previous experience leading, coaching, or coordinating others (formal leadership experience highly regarded).
- Strong stakeholder management, negotiation, and relationship-building skills.
- Excellent written and verbal communication skills.
- Exceptional organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proactive, solutions-focused mindset.
- Strong planning, project management, and problem-solving capability.
- Confidence working autonomously while collaborating effectively across teams.
Skills
- Stakeholder management
- Negotiation
- Relationship-building
- Communication (written and verbal)
- Organizational skills
- Attention to detail
- Time management
- Project management
- Problem-solving
- Collaboration
- Data analysis
Location
- Sydney CBD office
Work Type
- Hybrid working flexibility
- Full-time
Experience Level
- Experienced
- Senior
Benefits
- Hybrid working flexibility – minimum 2 days per week in our Sydney CBD office
- Supportive and collaborative team culture
- Regular social events, team celebrations and recognition programs
- Inclusive workplace
- Birthday leave
- Discounts on tutoring and Code Camp programs
About the Company
- Code Camp is part of Cluey Learning, one of Australia's leading EdTech companies.
- We teach children aged 5–13 how to code, create and problem-solve through engaging Holiday Camps and After School Programs.
- Our mission is to get kids excited about technology and empower them to become creators, not just consumers.
- Thousands of children across Australia attend our programs annually, discovering a passion for technology, creativity, and innovation.