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About the Role

As a Business Development Executive, you will be responsible for achieving year-to-date budgets through the execution of a successful pipeline of new business clients' awards. This pipeline will be constructed by adhering to minimum standards of client interactions, including calls and meetings. You are expected to source new business leads through various methods and manage relationships with new clients to ensure business retention.

Responsibilities

Maintain a pipeline of Qualified Opportunities with detailed information in the CRM system.
Construct a varied pipeline with no less than 20 ongoing opportunities.
Track all appointments, follow-up calls, emails, and tasks in the CRM.
Achieve activity KPIs including required road days, call block times, and admin work completion.
Achieve minimum appointment targets per road day and per day for new business first contact and follow-up meetings.
Make 75 phone calls per week, with 50 focused on prospecting/first contact.
Adhere to minimum standards displayed on CRM dashboards.
Source new business leads and manage relationships with new clients to retain their business.
Attend new business appointments and follow-up actions to secure prospective clients.
Close new business deals with decision-makers through the defined Capital Logistics Sales Cycle.
Establish, develop, and manage effective customer relationships.
Maintain and grow relationships with secured clients to increase share of wallet and ensure deep integration.
Brick wall the customer by establishing multiple relationships within their business.
Account manage clients onboarded within your NB sales budget year, including meetings (WBR, MBR, QBRs).
Ensure 25% of meetings and communication are related to account management responsibilities after 6 months of the budget year.
Attend cyclical team meetings, including Sales Meeting Monday, where are we Wednesday/Training, and Friday PM.
Participate in monthly One on Ones with your manager.
Review service feedback reports daily and contact customers who experienced service issues.
Achieve budget, margin, new traders, and new business activity targets.
Sell the Capital Logistics value proposition into allocated markets and verticals.
Ensure compliance with Capital Transport Group’s Company Policies.
Escalate client proposed modifications to credit application terms and conditions to National Legal Counsel prior to providing services.
Demonstrate professional and courteous written and verbal communication.
Advocate cooperation with both intra and inter-departments.
Ensure all client expectations are met in terms of time and quality.
Demonstrate impeccable personal presentation standards.
Respond to Requests for Pricing (Tenders) with genuine opportunity and approval from the Head of Sales.
Conduct client site inspections to ensure high service standards and safety compliance.
Notify your manager if additional training is required.
Use work time and resources for work activities, limiting personal phone calls, internet browsing, and mobile phone usage.
Achieve the budget allocated for the position.

Requirements

Must act within written group policies, procedures and operations manuals.
All decisions outside these parameters must be approved by your direct manager.
Employees must cooperate with the Capital Group in relation to activities undertaken to comply with WH&S and National Heavy Vehicle legislation.
Employees must undertake all relevant training to carry out responsibilities in line with CG’s policies and procedures and legislative requirements.
Employees must perform roles effectively to manage Chain of Responsibility (COR) risks.
Employees must ensure their actions or inactions do not cause or contribute to road safety breaches.
Employees must report any potential or actual breaches of CG policies and procedures immediately to their Manager.
Employees must take reasonable care for their own health and safety and the health and safety of other people.
Employees must not wilfully or recklessly interfere with or misuse anything provided in the interest of environment health and safety or welfare.

Skills

Sales
Business Development
Client Relationship Management
Pipeline Management
CRM
Communication (Written and Verbal)
Account Management
Reporting
Compliance
Professional Conduct
Tender Response
Client Site Inspections
Training Needs Identification
Time Management
Work Health and Safety (WH&S)
Chain of Responsibility (COR)

Location

Metropolitan Area

Work Type

Full-time
Hybrid

Experience Level

Not specified

Education Level

Not specified

Salary/Compensations

Commission will be paid per the Commission Structure supplied separately.

Benefits

Not specified

About the Company

Capital Transport and Logistics Group Pty Ltd is a market-leading, dynamic organisation.

Equal Opportunity

At the Capital Group we recognise our people are the driving force of our success, therefore our process of selection, induction and personal development is our prime focus.