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About the Role

Lead the strategic and day-to-day management of ASPCA facilities across multiple key locations, ensuring buildings and grounds are maintained to the highest standards of safety, compliance, and operational excellence. This role ensures all ASPCA locations are fully operational so that staff and volunteers have optimum conditions to meet their program and department goals, and a healthy environment for all animals.

Responsibilities

Oversee ASPCA’s facilities staff and facilities operations in ASPCA locations including New York City, Pawling (NY), Washington, D.C., and Florida.
Provide direct oversight of repairs and maintenance, ensuring timely resolution with minimal disruption to animal care and program operations.
Assist in developing and maintaining Preventative Maintenance Programs (PMPs) for both leased and owned properties.
Support the development and implementation of standardized operating procedures (SOPs) across all sites.
Supervise and manage the work order system, including processing, equipment tracking, and asset management.
Monitor performance metrics, identify trends, and proactively improve departmental efficiency and service delivery.
Support ongoing needs assessments for repairs and maintenance across all facilities.
Lead all aspects of assigned facilities projects, including vendor selection, scope development, budgeting, and timeline execution.
Negotiate and manage vendor contracts, maintaining strong relationships to ensure high-quality, cost-effective service delivery.
Build and maintain a portfolio of licensed professionals to support ongoing improvements and emergency repairs.
Collaborate with the Safety department to maintain safe, healthy environments for staff, volunteers, and animals.
Establish and maintain formal communication channels with internal departments, including project updates and facility-wide announcements.
Conduct regular check-ins with program leaders to ensure facility needs are met and aligned with ASPCA’s mission.
Represent the Facilities Operations team in interdepartmental meetings/projects including emergency response.
Lead and coach a team of Facilities Managers and custodial staff across multiple sites, fostering professional growth through regular feedback, mentorship, and development planning.
Provide strategic vision and purpose, guiding direct reports in the development and implementation of policies that support high-quality maintenance services.
Oversee and ensure a team culture of continuous improvement and accountability through consistent performance management that aligns with the ASPCA’s core values and Behavioral Competencies.
Oversee individual and team performance, delivering consistent, constructive feedback and implementing solutions to enhance productivity and morale.
Ensure departmental compliance with the collective bargaining agreement.
Actively participate in labor negotiations when needed, representing Facilities Operations with professionalism and integrity.

Requirements

Proven experience leading managers and teams across multiple locations, with a strategic focus on cultivating a culture of continuous improvement, structured performance management, and feedback.
Extensive knowledge of building systems including electrical, power distribution, HVAC and controls, elevator systems, fire alarm and suppression systems, building security, energy management, and Building Management Systems (BMS).
Proficient in computerized maintenance management systems (CMMS) and work order platforms.
Skilled in reading, interpreting, and preparing technical documents such as blueprints, plans, specifications, schematics, and training manuals.
Strong understanding of construction documents and construction management practices (preferred).
Familiarity with local regulatory agencies including DOB, FDNY, ECB, and EPA.
Deep knowledge of safety protocols, fire prevention, and OSHA compliance.
Proven ability to lead facility planning, capital projects, and operational execution across multiple properties.
Demonstrated success in managing complex, multi-site facilities and coordinating concurrent projects.
Strong negotiation skills and vendor management experience.
Demonstrated expertise working with unionized teams, including a strong understanding of labor contracts and collective bargaining negotiations.
Willingness and ability to travel routinely between assigned properties.
Exceptional written and verbal communication skills.
Ability to collaborate effectively across departments and with external partners.
Strong interpersonal skills and demonstrated ability to lead and motivate diverse teams.
Capable of representing the organization professionally and collegially with internal and external stakeholders.
Experience with data tracking, reporting, and analysis to support operational decisions.
Ability to exemplify ASPCA’s core values, behavioral competencies, and commitment to diversity, equity, and inclusion.
Valid driver’s license required.
Certificate of Fitness S12 – City Wide Sprinkler Systems.
S-95 Supervision of Fire Alarm Systems.
F07 Fire and Emergency Drill Conductor.
OSHA 30 Hour Certificate.
Incident Command Training.

Skills

Facilities Management
Project Management
Building Systems
CMMS
Work Order Systems
Technical Document Interpretation
Construction Management
Regulatory Compliance
Safety Protocols
OSHA Compliance
Capital Projects
Vendor Management
Negotiation
Union Relations
Communication
Collaboration
Interpersonal Skills
Team Leadership
Data Analysis
Microsoft Office Suite
Excel
Word

Location

New York City, NY
Pawling, NY
Washington, D.C.
Florida

Work Type

On-site
Travel required (up to 15%)
Flexibility to work nights, weekends, and holidays
On-call after hours

Experience Level

Minimum of 5 years of experience in facilities and project management, preferably in a mission-driven or nonprofit environment
Proven experience leading managers and teams across multiple locations

Education Level

Bachelor’s degree in facilities management related field (preferred)
Qualifying certificate in Facilities Management
High School Diploma (Required)

Salary/Compensations

$128,000 - $136,000 annually

Benefits

Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.
Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, 10 company paid holidays, and paid personal time off.
401(k) plan with generous employer contributions (dollar for dollar match up to 4% and an additional 4% contribution).
Robust professional development opportunities including classes, on-the-job training, coaching and mentorship, internal mobility, and field support opportunities.

About the Company

The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law.
As a 501(c)(3) not-for-profit corporation with over two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.
The ASPCA also operates programs and services that extend nationwide, assisting animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.
At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission.
Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives.
We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives.
We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.

Equal Opportunity

We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.