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About the Role

We are looking for a high-impact leader to bridge the gap between Quality data and Operational execution. This is not a "desk job." As the Director of Ingredient Quality & CI, you will be the chief architect and project owner for North American quality standards. You will be responsible for identifying systemic failures and then leading the development and implementation of solutions through our entire supply chain, from suppliers through our operations and right to our customers' doorstep. You are successful only when the metrics move, which requires staying with a project from the initial data deep-dive through to final staff training and process adoption.

Responsibilities

Lead the end-to-end development and execution of quality programs, identifying root causes and re-engineering processes with stakeholders.
Develop a unified quality focus strategy for the North American network, creating standards, systems, processes, and automated tracking.
Translate quality KPIs into actionable SOPs for Distribution Centers, managing process implementation and adoption.
Evolve real-time data capabilities for predictive quality insights.
Serve as the primary quality liaison for Product, Procurement, Operations, and Logistics.
Apply Lean or Six Sigma methodologies to eliminate waste and reduce ingredient damage.
Recruit, train, coach, and manage a team of quality professionals and continuous improvement specialists.
Champion quality-first thinking throughout the organization, influencing leaders and inspiring team members.

Requirements

8+ years in Food Safety, Quality, or Operational Excellence.
History of managing teams and large-scale projects in a high-volume manufacturing or logistics environment.
Ability to travel up to 25% to North American Distribution Centers.
Requires a physical presence to ensure process implementation is successful.

Skills

Data visualization (Tableau/PowerBI)
Food Safety regulations (SQF, HACCP)
Lean or Six Sigma methodologies
Team leadership and development
Change management
Cross-functional collaboration
Problem-solving
Process re-engineering
Data analysis
Communication

Location

NYC
Toronto
Chicago
Phoenix

Work Type

Travel required
On-site presence required for process implementation

Experience Level

Director level
8+ years experience

Education Level

Bachelor’s Degree in Food Science, Supply Chain, or Engineering
Lean Six Sigma Green/Black Belt highly preferred

Salary/Compensations

$140,000—$170,000 USD

Benefits

Competitive hourly rate
401K company match that vests immediately
Team bonus opportunities
Generous PTO
Flexible attendance policy
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to Employee Resource Groups

About the Company

Disrupting the traditional food supply chain.
Fast-paced, mission-driven company.
Inclusive, collaborative, and dynamic work environment.

Equal Opportunity

Company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA).
Will not request age, date of birth, or dates of attendance at or graduation from an educational institution on the initial application for employment.
Candidates may voluntarily redact or omit identifying information on supporting documents.
Decision to redact information will not adversely affect consideration of the application.
Candidates are evaluated based on skills, qualifications, and experience.
Information may be requested after a conditional offer for legally permissible purposes.