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About the Role

Join our Islington Showroom Sales Team as a Sales Associate. Your primary role is to deliver outstanding customer service by engaging with customers, listening to their needs, and providing tailored product recommendations. The ideal candidate is a strong communicator passionate about helping customers find the right products.

Responsibilities

• Welcome and assist customers in a friendly and professional manner, providing them the Atlas Experience from the moment they enter.
• Identify customer needs by listening, asking thoughtful questions, and recommending the best solutions.
• Provide expert product knowledge by sharing accurate information and guiding customers toward informed choices.
• Drive sales through customer engagement, utilizing suggestive selling and product expertise.
• Direct customers with unique or specialized needs to the Industrial Sales Team.
• Actively participate in continuous learning and stay updated on product knowledge through training and self-directed learning.
• Ensure customers receive accurate information regarding warranties and assist with related questions.
• Stay informed on promotions, including flyers, promotions, and seasonal events.
• Maintain a tidy, organized, and fully merchandised department and sales floor.
• Follow merchandising standards and guidelines for product placement.
• Assist with inventory management by managing stock levels and organizing merchandise.
• Proactively manage stock by ordering out-of-stock items from the warehouse.
• Inform management of any potential or real-time security risks or incidents.
• Adhere to all company policies, guidelines, and procedures.
• Maintain a safe environment by following safety protocols and proactively identifying hazards.
• Foster a positive work culture by contributing to a friendly and respectful work environment.
• Work together to meet and exceed targets, improve processes, and enhance business performance.
• Assist in other areas of the showroom as required.

Requirements

• 1-3 years previous retail sales experience with power tools or equivalent preferred.
• Excellent communication and interpersonal skills, including the ability to quickly build rapport with both customers and co-workers.
• Ability to work both independently and in a team setting.
• Ability to work in a fast-paced environment by demonstrating flexibility and adaptability to last-minute changes.
• Strong attention to detail and accuracy.
• Analytical ability to extract insights from data and reports to inform decisions.
• Ability to work self-directed and set priorities in line with overall company objectives.
• A deal team player, focused on team goals and contributing individual performance.
• Proficiency in using mobile technology and applications.

Location

• Islington

Work Type

• Full-time

Experience Level

• 1-3 years

About the Company

• Atlas Tools and Machinery is a proud, family-owned Canadian business, now in its third generation, dedicated to delivering exceptional customer experiences since 1954.
• As a trusted provider of industrial supplies, we take pride in being experts in our field and offering high-quality products at competitive prices.
• We are dedicated to ensuring our tradespeople have the tools and service they need to help build and shape the infrastructure of our local communities.
• At Atlas, we value enthusiasm, creativity, and entrepreneurial spirit.
• Our culture is focused on collaboration, respect, innovation, and a shared dedication to driving success.
• We are committed to creating a supportive and growth-oriented workplace where you will continue to learn, grow, and build a career that is both challenging and rewarding.

Equal Opportunity

• At Atlas Tools & Machinery, we are committed to fostering an inclusive and diverse workforce.
• We welcome applicants from all backgrounds and are proud to be an equal opportunity employer.
• We support individuals with disabilities through the accommodation process during the hiring process.
• Please reach out to our Human Resources team or the hiring manager if you require accommodation to apply.