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About the Role

In partnership with Marin County's Behavioral Health & Recovery Services (BHRS), MHASF aims to make a difference for Marin County residents by placing Peer & Family Support Specialists to offer compassionate, culturally sensitive support and help build a sense of trust, safety, and possibility for people at their most vulnerable. These Specialists serve parents and other family members via individual work for those families with existing BHRS, Medi-Cal eligible clients who meet specialty mental health criteria. Staff facilitating groups will serve parents and family members seeking early intervention strategies, support to strengthen coping skills, parenting practices, and family stability when a child, youth, or adult family member experiences emerging or ongoing behavioral health challenges.

Responsibilities

Use Spanish/English fluency in verbal and written communication to navigate translation of healthcare paperwork, using the preferred language of participants inside and out of the home to support the needs of the families.
Use personal lived experience as a mental health consumer and/or family member to engage with clients; serve as a role model and self-disclose lived experience background to clients as appropriate, to establish trust and demonstrate possibility of recovery.
Provide Peer Counseling provided from a peer recovery perspective, create Wellness Recovery Action Planning (WRAP) for individualized symptom and illness management in a self-help context.
Provide links to community resources and support family and caregivers to navigate systems such as: holistic and culturally relevant supports, food pantries, CalFRESH, financial support (GA, SSI/SSDI, CalWORKs), and on-going mental health/substance use treatment.
Provide peer-led, early-intervention support groups for family members, in-person and online providing coping skills, parenting practices, and emotional support for family members whose child, youth, or adult family member is experiencing emerging or ongoing behavioral health challenges.
Help ensure that services are sensitive to the cultural context and personal history of each client and the client’s support system; provide services in community-based settings.
Ensure that consumers and family members are involved to the greatest extent possible in decisions affecting services and treatment.
Promote collaboration among support systems, mental health providers, healthcare providers, justice system personnel, school personnel, and other agencies.
Attend supervision, staff meetings, trainings, and other meetings in Marin.
Maintain detailed records of services provided by program staff and ensure client record confidentiality in SMARTcare electronic healthcare record system.
Ensure records contain all data necessary in reporting to the State Department of Mental Health.
Ensure records conform to Medi-Cal requirements and standards.
Provide feedback and support to Marin County BHRS and communicate with MHASF about site issues as needed.

Requirements

Personal lived experience of mental health challenges, and/or experience supporting a family member through mental health challenges, and a willingness to disclose to participants and during counselor trainings is a requirement for this peer position.
Bilingual and able to read, write, and speak Spanish proficiently.
Ownership of vehicle, clean driving record, valid CA driver’s license, and the ability to drive throughout Marin County with project participants/clients.
All Peer and Family Support Specialist staff for this program will need to be Certified as California Peer Support Specialists or gain that certification within 12 months of hire.
2 years’ professional experience supporting people with behavioral health challenges.
Behavioral health knowledge, including familiarity with psychiatric diagnoses, psychiatric symptoms and associated behavior, psychiatric medications, and substance use issues.
Self-direction, flexibility, and organization.
Ability to use independent judgment, work effectively under pressure, and function well in a team setting.
Proven ability to work effectively with people of various ages, backgrounds, and paths to recovery.
Familiarity and experience with harm reduction and the mental health recovery model.
Commitment to upholding the mission and values of MHASF.

Skills

Spanish/English fluency in verbal and written communication
Peer Counseling
Wellness Recovery Action Planning (WRAP)
Community resource navigation
Cultural sensitivity
Record keeping
Client confidentiality

Location

San Francisco, CA
Marin County

Work Type

Part-time
20 hours per week
Non-exempt
Hourly
On-site
Travel throughout Marin County

Experience Level

2 years’ professional experience supporting people with behavioral health challenges

Education Level

Certified as California Peer Support Specialists or gain that certification within 12 months of hire

Salary/Compensations

$34.00 - $35.00 Hourly

About the Company

MHASF is a mental health peer-run nonprofit located in downtown San Francisco serving people and agencies across the Bay Area since 1947.
As mental health consumers ourselves, we center the lived expertise of people with mental health challenges in our advocacy, education, and support programs, and believe that dignity and recovery in mental health are something everyone can experience.
Our staff is dedicated to creating spaces for learning and healing around stigmatized and under-resourced areas in mental health—hoarding and cluttering behavior, peer employment support, wellness & nutrition, community-based crisis response, service navigation, and more.
MHASF strongly encourages people with lived experience of mental health challenges to apply and grow with us!