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About the Role

Green Top Farms is seeking a General Manager to lead a high-volume enterprise dining program serving approximately 1,500 daily guests. This role oversees all operational aspects, including culinary, front-of-house, logistics, and account management, ensuring a seamless and consistent workplace dining experience. The ideal candidate is a strong operator with a systems mindset, effective at leading teams, comfortable owning client relationships, and focused on performance and continuous improvement.

Responsibilities

Lead and develop a cross-functional team including Executive Chef, Catering Manager, and support teams.
Establish clear ownership, accountability, and performance expectations across departments.
Oversee hiring, onboarding, and ongoing team development.
Foster a positive, high-performance culture aligned with GTF values.
Serve as the primary client contact and strategic partner.
Lead regular client meetings, business reviews, and performance discussions.
Proactively identify opportunities to improve the workplace dining experience.
Ensure alignment between client expectations and operational execution.
Own full P&L responsibility for the account, including revenue, labor, and cost of goods.
Develop and manage budgets, forecasts, and financial targets.
Monitor KPIs and drive performance improvements across all areas of the account.
Ensure purchasing, labor, and expense systems and controls are in place and followed.
Oversee daily operations across all service areas, ensuring consistency and quality.
Partner with culinary team to ensure strong production planning and execution.
Identify and address operational gaps, inefficiencies, and risks.
Ensure compliance with food safety, workplace safety, and company standards.
Identify opportunities for program growth, enhancement, and innovation.
Partner with sales and leadership on account expansion and new initiatives.
Drive process improvements, standardization, and scalability across the account.
Take on additional responsibilities as needed to support business priorities and ensure successful execution across the account.

Requirements

5–8+ years of experience in hospitality, workplace dining, food service, or multi-unit operations.
Proven experience managing large teams and complex operations.
Strong financial acumen with experience owning or influencing P&L performance.
Experience in high-volume environments with multiple service streams (café, catering, etc.).
Excellent leadership, communication, and organizational skills.
Ability to manage multiple priorities in a fast-paced, dynamic environment.
Ability to balance hands-on execution with strategic oversight.
A commitment to personal accountability and continuous learning.
Experience in enterprise workplace dining or corporate food service.
Experience managing large-scale accounts (1,000+ daily guests).
Familiarity with CRM, reporting, and operational systems.
Experience working with high-visibility clients and stakeholders.
Experience with project management software (Asana preferred).

Skills

Leadership
Team development
Operational excellence
Financial accountability
Client relationship management
Strategic thinking
Execution

Location

Brooklyn, NY 11206

Work Type

Full Time
Onsite

Experience Level

5-8+ years

Salary/Compensations

$110,000.00 - $120,000.00 Salary/year

Benefits

Medical insurance
Sick leave
Paid time off that increases with tenure
401(k)
Daily family meal
Potential for bonuses through our Green Shares employee bonus program

About the Company

Green Top Farms is a New York-based food service company specializing in farm-fresh meals for enterprise workplace dining and corporate catering.
We partner with leading companies to deliver elevated daily dining and hospitality experiences, using seasonal ingredients and thoughtful operations to create consistent, high-quality service at scale.
Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers.
We believe the results of strengthening that connection are better nutrition, tastier food, greater social justice, and reduced environmental impacts.
Our menus reflect this attention to bringing nutritious, delicious food to those who need it most.

Equal Opportunity

Green Top Farms is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.
We do not discriminate on the basis of race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and for religious observances, in accordance with applicable laws.