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About the Role
Join Australia’s leading prestige beauty retailer as a Floor Manager (2IC) at MECCA Parramatta. This full-time role offers an exciting opportunity to lead in a fast-paced, high-volume environment, inspire a passionate team, create unforgettable customer experiences, and drive exceptional commercial results.
Responsibilities
- Partner with the Store Manager to deliver exceptional customer experiences.
- Lead from the front by coaching, mentoring, and developing your team.
- Inspire your team to achieve commercial and customer experience goals.
- Build capability through ongoing feedback, recognition, and development.
Requirements
- Demonstrated success leading and developing large retail teams in a fast-paced, high-volume environment.
- Confidence coaching and mentoring others, with a genuine commitment to developing people.
- Strong commercial acumen, balancing customer experience, team engagement, and business performance.
- A collaborative leadership style that inspires, motivates, and brings out the best in others.
Skills
- Leadership
- Coaching
- Mentoring
- Customer experience
- Commercial acumen
- Team development
Location
- Parramatta, NSW, Australia
Work Type
- Full-time
Experience Level
- Leadership experience in retail
Salary/Compensations
- Monthly performance bonus program
Benefits
- World-class education opportunities including leadership conferences, training sessions, online Learning Lab, guest speakers, and events
- Monthly performance bonus program
- Generous team member discount for you and your immediate family
- Generous product allowance
- Competitive parental support program
About the Company
- MECCA is Australia’s leading prestige beauty retailer.
- Committed to being a force for good through sustainability (MECCA M-PACT) and social change (MECCA M-POWER).
- Supports over 20 organisations dedicated to creating a future where the next generation can thrive.
- Strives to fight for women by ensuring access to education, improving health, safety and well-being, empowering female-led businesses, supporting financial security and independence, and elevating women's voices.
- Founded in 1997 with the purpose to enable customers to look and feel their best.
- Has almost 5,000 team members across 100+ retail stores throughout Australia and New Zealand, a growing online business, two Distribution Centres, and a Support Centre in Melbourne.
- Ongoing growth fueled by opening new stores, reaching new customers, launching new products, and harnessing technology.