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About the Role

The Strategic Accounts Lead, Global Enterprise Unit, is responsible for end-to-end solutions for a diverse global customer base, focusing on data-driven technologies and innovation. This role supports consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. The Global Enterprise Unit leads complex, custom, and strategic customer engagements with Tier 1 global retailers, financial institutions, and QSR networks. This is the first hire into a newly formed global pod, reporting to the VP, Global Enterprise Unit, and will work closely with the VP on flagship global engagements, progressively expanding into independent ownership.

Responsibilities

Partner directly with the VP, Global Enterprise Unit, across discovery, solutioning, POC design, commercial structuring, negotiation, and close.
Act as a force multiplier on live pursuits by preparing executive materials, shaping POCs, coordinating cross-functional teams, and maintaining momentum between VP touchpoints.
Gradually take on responsibility for specific workstreams and sub-accounts, progressing toward independent accountability.
Proactively identify and originate new opportunities within target global accounts, contributing to incremental pipeline growth and expanding the unit’s portfolio.
Collaborate closely with Mastercard regional teams and in-market resources while retaining primary accountability within the global unit.
Translate long-horizon personalization and agentic decisioning strategies into phased, executable commercial programs.
Partner with regional teams post-sale to ensure delivery quality, manage escalations, and drive strong customer outcomes.
Maintain accurate forecasts, account plans, and structured pursuit documentation.
Represent the Global Enterprise Unit in executive briefings, customer advisory sessions, and internal forums.

Requirements

Experience in enterprise SaaS sales, pre-sales, or strategic consulting, ideally within MarTech, CDP, personalization, decisioning, or applied AI platforms.
Proven track record of owning complex enterprise deals end-to-end and independently building pipeline within target accounts.
Exposure to multi-stakeholder, high-value enterprise engagements, often spanning global organizations.
Strong initiative with the ability to anticipate needs, create structure, and consistently close loops.
Consultative, outcome-oriented approach to sales; familiarity with MEDDPICC, Command of the Message, or Gap Selling is an advantage.
Comfortable operating in ambiguity and contributing to the development of processes within a new and evolving unit.
Demonstrated commitment to sustaining customer relationships beyond the point of sale.
Fluency in agentic AI and generative UI concepts, particularly their application within personalization.
Experience in regulated industries, global retail, or QSR environments is a plus.
Willingness to travel and work across multiple markets.
Abide by Mastercard’s security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach.
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Skills

MarTech
CDP
personalization
decisioning
applied AI platforms
MEDDPICC
Command of the Message
Gap Selling
agentic AI
generative UI

Location

global

Work Type

travel

Experience Level

strategic
enterprise

About the Company

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Mastercard is building the next generation of customer relevance.
As foundation models, agentic systems, and generative interfaces reshape how enterprises engage their customers, technologies such as Dynamic Yield and others within our CA&E portfolio act as the decisioning and composition layer—turning raw AI capability into relevant, governed, and measurable experiences across every channel: app, web, branch, kiosk, contact center, and messaging.
Everyone wants easier ways to pay; we invent them.
Checkout lines are slow; we speed them along.
Merchants want more sales; we give them data and insights.
People need financial access; we connect them.
Corporate purchasing is complicated; we make it simple.
Commuters are busy; we speed them on their way.
Governments need greater efficiencies; we help create them.
Small businesses are virtual; we give them access to a world of buyers.
Retailers want to fight fraud; we provide the tools.