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About the Role

Workstream is seeking a Strategic Account Manager to own and grow key brand partnerships. This high-visibility role involves working directly with C-suite stakeholders at major restaurant and hospitality franchises to drive adoption, expansion, and long-term commitment.

Responsibilities

• Build and nurture trusted relationships with executive leadership at Top 100 franchised brands to execute preferred vendor and MSA entitlements, and expand the partnership from corporate-owned locations throughout the full franchise system.
• Represent Workstream at the executive level at industry conferences and partner events, including leading panels and speaking on stage.
• Project manage the execution of key strategic initiatives with corporate partners, including brand marketing entitlements, Quarterly Business Reviews, product roadmap prioritization, and brand-specific integrations.
• Own the full product story, demo Workstream's platform, identify upsell and cross-sell opportunities, and lead pilots from scoping through expansion commitment.
• Present franchise usage data, ROI analysis, and value creation narratives to C-level stakeholders to secure buy-in for scaling throughout the franchisee base.
• Work cross-functionally with sales, marketing, customer success, and product/engineering to ensure Corporate Partnership efforts drive incremental ARR growth.
• Support the enterprise sales motion by facilitating warm introductions and executive advocacy from corporate stakeholders to their largest franchisees.
• Build cross-functional brand strategy plans and manage execution end-to-end.
• Plan and attend private partner events and conferences to improve relationships with key partners.

Requirements

• 5+ years in account management or strategic partnerships.
• Comfortable with selling, commercial conversations, and moving deals forward.
• Ability to build lasting executive relationships and drive them commercially.
• Comfortable operating at a company that's constantly innovating.
• Experience working at a startup.
• Ability to push back on executives when it matters and hold a room without losing the relationship.
• Innovative by nature; follows the playbook and makes it better, finds new revenue channels, and builds process where it doesn't exist yet.
• Actively uses AI tools in workflow; picks up new technology fast and applies it practically.
• Organized, accountable, airtight on follow-through.
• Comfortable on a stage or in a room full of executives; public speaking experience is a plus.
• Team-first, takes ownership, makes calls.
• Ability and willingness to travel (once every 1-2 months during peak conference season).

Skills

• Account Management
• Strategic Partnerships
• Sales
• Commercial Conversations
• Executive Relationship Building
• AI Tools
• Public Speaking

Location

• San Francisco

Work Type

• 4 to 5 days in-office
• Hybrid

Experience Level

• 5+ years

Salary/Compensations

• $120,000 to $160,000 OTE

Benefits

• Competitive salary and equity
• Comprehensive health coverage: medical, dental, and vision (95% premium coverage for employees, 85% for dependents)
• In office amenities and stocked kitchen
• 401K Plan
• Pre-tax commuter benefits
• Learning/development stipend
• Flexible PTO

About the Company

• Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce.
• Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers.
• We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision.
• We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.

Equal Opportunity

• Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
• We are committed to the full inclusion of all qualified individuals.